| Address: | Mumbai City, Maharashtra |
Complaint- Co Name - godrej interio Pirojshanagar Vikhroli Mumbai 400 079/ -i bought a full bedroom set ie doublebed/under bedtrolley/sidetables/wardrobe/dressing table/matress & wallunit from godrej Interio store at kharghar & from the time i bought its been falling apart, i time & again notified about my issues to godrej via email and visiting personally the kharghar store but nothing was done & finally after a lot of followup they send their technician and got some hinges fixed saying this will never happen again but the problem started again & ever since no action has been taken as a result on the 17th july night the bed collapsed on me but for the hinges it would broken my spinal cord and then my leg would have got severed if i wouldnt have had held the wallunit glass that fell on me & then the wardrobe door collapsed on my head .After sending stinkers to the Sr.officials they sent a technicians for inspection whose observation was that the glass fell becoz it was not of the right size & the pannels were also falling due to fitting problems as it was shot in size .he even confirmed that since the fitting was not done properly by the person who installed the entire furniture this lead to the collapsing & eventually mattress developed dents .Its a shocking discovery and clearly goes to prove that its a manufacturing defect & damages have been caused by mere negligence by the company. I have not only incurred financial losses but by not rectifying the error in time they have put my life at risk, i have kids in my family and the very thought of these things falling on them scares me even today.I want the company should either give me a replacement or my moneyback, after speaking to all possible senior manager and all raising their hands by putting everything on warranty but the fact remains ie their approach was same when my products were under warranty.i am hoping consumer complaints to get me justice.
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