Godrej Interio — defective chair purchased in may 2019 still not replaced

Address:

Kolkata, West Bengal, 700001

A corporate purchase was made from your dalhousie store, kolkata - 700001 for a dining table with six chairs along with other items. At the time of installation a chair was found defective and after numerous followup/ phone calls it was replaced in august 2019 but again at the time of installation it was found some mismatch of parts and the challan was duly marked returned. Till date the chair has not been replaced from your end. It is very very unfortunate that after paying full amount i have been waiting for last six months to get the product delivered.
As this is an extreme example of customer harassment and complete failure from your part on account of product delivery and after sales service, i request you to kindly look in to the matter very ungentle otherwise i will have no other option but t move to consumer court for justice.
I copy of the invoices are attached here for your reference.