Godrej Interio — defective sofa set

Address:

FLAT NO.212, PALM HEIGHTS, HAIBATPUR ROAD, DERA BASSI, 140507

Dear sir,

1. I purchased following godrej interio furniture worth rs.5 lakhs in november 2016 from sco no.[protected], sector 17-c, chandigarh (Chandigarh branch (N-10). I have all your bills/receipts/invoices preserved.

Please refer to your invoice no. 891/24027945 dated 04.11.2016 in the matter of this complaint.

I) 3 double beds,
Ii) 1 tv table,
Iii) 1 dining table with 6 chairs,
Iv) 1 shoe cabinet,
V) 2 dressing tables,
Vi) 2 bed side tables,
Vii) 1 smart table, and
Viii) 01 three seater recliner sofa, price rs. 40, 368/-
Ix) 02 single seater recliner sofa set. Price rs. 33, 640/-

Complaint material details :
Rhine recl3st sl burg-ad (Stsfrha3051),
Rhine recl1st sl burg-ad (Stsfrha1051)

2. Sir, the black leather skin of my recliner sofas is shredding and rupturing and has started falling for the past three months. At the time of purchase, i was assured that it will last for many many years. But it has not come out to be true.

3. I don't find any solution to resolve this problem after spending huge amount of money on recliner sofa sets.

4. Can you please help me in repairing leather skin of sofa sets and or suggest any other way out to resolve my problem as godrej interio is a big name in the furniture industry.

5. Not only this i was instrumental in buying godrej interio furniture for high court of meghalaya worth rs. 20 lakhs while at shillong.

Yours sincerely

Akib salaria