[Resolved] Godrej Interio — Dining Table | |||||
Dear Sir/Madam I had purchased a Dining Table with 6 chairs from Godrej Interio vide Invoice number 80I/24174504 dated[protected]. The table consisted of Glass top and metal body. Chairs have metal body with leather finish cushions. Soon after delivery, metal part started showing signs of rust. On lodging complaint, Godrej replaced all parts around June 2014. Subsequently, the replaced metal parts again started showing signs of rust. And this time on lodging complaint with Godrej, I was told that the warranty of the product has expired and hence I need to purchase those parts for which quote is Rs. 18, 258. Post this I discussed the matter with Godrej representative to explain that the product in itself is defective from the inception. Hence, I requested to arrange credit for my products' purchase price, so that I can buy another dining table set from Godrej. However, my request has not yet been entertained. I am expecting that Godrej will revert positively on my request by 25th October. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 19, 2015 Godrej Interio Customer Care's response Hi, We regret the inconvenience caused to you. We understand your concern. Please share you contact number and purchase details with us on [protected]@godrej.com. We will take this up with our team immediately and get in touch with you to resolve the same. | |||||
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