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Godrej Interio — Godrej Interio Godrej Mattresses-- Defective

Godrej Interio — Godrej Mattresses-- Defective
We purchase Godrej products for thier quality and good after sales service. This carries guaranty of 10 years.keeping this in mind, we bought one Godrej mattresses on July 2016 from nala road, Patna. after one month black spot started in one place in mattress and spreaded across mattress. hence we registered our first complaint vide number X[protected] dtd. 12.11.2016. Your technician visited us kindly and assured a replacement within 3 days . Thereafter calls continued and one fine day on 07.03.2015, I received an email that the call is complete, without any change of mattress and they wil not change my mattress. Getting furious because of this attitude, I again...
NO RESPONSE FROM GODREJ. I AM LOOKING OPTION TO FILE A CASE AGAINST GODREJ.

Thanks
Binod Kumar
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Complaint Status


[Jan 19, 2017] Godrej Interio customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    34%
    Complaints
    1102
    Pending
    0
    Resolved
    366
    Godrej Interio Phone
    +91-22 6796 1800
    +91-22 6796 1700
    +91 22 6796 5656
    Godrej Interio Address
    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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