Godrej Interio — godrej mattress lost shape within 15 days of purchase and no response from godrej yet | |||
Godrej mattress purchased on 25th nov 2018 lost shape within a week from both sides (Reversible)... Spoke to the dealer/retailer - interior elite regarding the problem and they guided us to lodge a complain at[protected] which we did (Received an sms in response with a secret code of satisfaction on 17th december 2018) and got a response within a day from mr. Rakesh the supervisor/in charge of post sales service for mattresses... He assured that he'll send a technician over to resolve the issue within 48 hours but no one has arrived and it is 96 hours now... Mr. Rakesh is not answering my calls which is why i have whatsapped him the photos of the mattress that has lost it's shape but he still has not responded... Hence i have lodged another complain at[protected] and also putting it on record by this submission. Hoping for a swift resolution. Was this information helpful? | |||
Godrej Interio customer support has been notified about the posted complaint. | |||
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