Godrej Interio — godrej sofa set

Address:

C2/602, Olive County, Sector - 5, Vasundhara, Ghaziabad, Uttar Pradesh, 201012

Have purchased godrej sofa set two years back, but just one year later, stiches are opened. Now i made up my mind to take the help of godrej and do the needful. Since one month i am following with customer care service, but till today we have not received any response. I agreed to pay rs. 350 as visiting charges as per customer care, still no service engineer has visited so far. Mr. Jagdish telephoned me and asked to send relevant photographs through whatsapp after that no response. Then i escalated to mr. Shashank, his manager and contacted him 4-5 times but my efforts went in vain. No response at all from bottom to top. The services engineers are irresponsible and "ma'am bada air darshan chotta" for godrej. It's unprofessionalism totally. How the godrej maintains these staff in salaries. Very strange...