Godrej Interio — installation of godrej sofa set

Address:SAKUNTALA PARK, Kolkata, West Bengal, 700061

I purchased 3+2 sofa set from a behala interio showroom at 11, biren roy road (West), behala chowrasta, kolkata - 700061 with an understanding that sofa will be delivered on or before 5th december, prior to a function at my residence tomorrow ie, on 6th dec, after getting confirmation from your co yesterday, i shifted my old sofa set to some other location, leaving my drawing room vacant to accommodate new sofa-set. Sofa-set delivered today. Now your representative at behala showroom is telling that some other people of your co will come for fittings of the said sofa set within 48 hrs. As per your policy. Unfortunately this was not told at the time of purchase /payment, since in earlier cases of godrej furniture, i had never experienced such a situations. (I am regularly purchasing godrej furniture since long)
I request your immediate intervention so that fittings of said sofa set is done latest by tomorrow morning, so that my function can be held peacefully..
Was this information helpful?
No (0)
Yes (0)
Godrej Interio customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Kalyan,

We apologise for the inconvenience caused to you. Please reach out to us on our official support handle @GodrejInterio4U by clicking on this link https://bit.ly/2AMAxGb.

Regards,
Godrej Interio Customer Care
Horrible service and cheating consumers. Godrej is a fraud company and do not buy anything from here. After paying the complete amount for kitchen cabins they have provided full of holed doors and say it is part of the design however can be replaced without holes if paid extra.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Interio
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    1530
    Pending
    0
    Resolved
    453
    Godrej Interio Phone
    +91-22 6796 1800
    +91-22 6796 1700
    +91 22 6796 5656
    Godrej Interio Address
    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Interio contact information