Godrej Interio — it's about the service

Address:

Bavdhan, Pune, Maharashtra, 411021

We have purchased a a godrej interio sliding door wardrob a month ago from your karve road showroom a month ago, aft full payment our wardrob was delivered at the promised time but the colour sent were not the same as we have ordered! (Your sales person ms. Sonali accepted that it was your fault to send the wrong colour) so after your technicians came for assembly they could only do half the work then aft 3-4 days again they came when your godown arranged to send the ordered colour wardrob, then the technicians came then the front panel for the drawers were as per the the sizes or there was some error again so they were like you have to wait till we get this replaced! Then again after 4-5 days the technicians came in at that time my interior decorator’s team was working on my new homes site so the technicians came and did the required work of the drawers, we were not available to check what they did to that drawer but when we checked the drawer later on that day the was locked with the keys still we could open the same. And till date its the same! Now your karve road branch people have promised to do it tomorrow! But a small question to your team, it is not their responsiblity to check it properly after they complete the work why someone from our side is required to keep a watch if they are doing their job right or no. This is not expected from your company after taking full payment of rs. 69000₹ in advance. At the time of taking payment you strictly say full payment is required for delivery, then why not deliver the ordered goods and service rightly!!
Please escalate otherwise soon the name of godrej interio will be vanished from the market!! If your eyes are wide open on the socail media ask your team to check the feedbacks you get on internet!!