Godrej Interio — Lock is not working properly

I bought a godrej centurion storwel from Shashi Ranjan enterprises pvt Ltd on 16th July 2022. Invoice no. ERS/0338/22-23.
when I visit this store then store manager told me that select any of these which you like to bought. Then one of the almirah I selected but I want different colour which is not available on store. Then store manager told me that wait for 2-3 days I will deliver your products on your address from godown. He also insured me that I will deliver you perfect piece without any type of defects on product. After that he told me there will be refund policy, if you paid once you have to purchased the product. When I received almirah there was defects on that. Lock is not working properly.