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Furniture
Godrej Interio

Godrej Interio — material not delivered even after six weeks of booking

Address:Faridabad, Haryana, 121003

I booked 4 door godrej almirah on 02.09.2017 vide refernce no. Woa001097 at home elegance, 16/5 old faridabad. At the time of booking i was told that maximum three weeks would been taken to deliver. But six weeks have already passed and still there is no intimation from your side with regards to the delivery. Such a poor response from a reputed company is matter of concern for the customer. At the time booking true picture should be presented and commitment has to honour. Kindly intimate the exact date by which my consignment will be delivered. I send email to [protected]@godrej.com on 06.10.2017 but till date i have not received any response from godrej side. Dealer is also making false promises.
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Godrej Interio customer support has been notified about the posted complaint.
Oct 13, 2017
Updated by chopraak Today i have received the material but i am sorry to say that one of the unit has not been supplied, without which Almirah can not be assembled. Seven boxes plus one for mirror should have been supplied where as six boxes plus mirrors have been supplied.What is the use of supplying incomplete material for me that too after six weeks of booking and registering complaints. I doubt whether i am dealing with Godrej or a road side company. My Experience this time with godrej is very bad. If this is the state of affair then it is not good for a company of repute. This time beside Almirah i have bought tension also on the eve of Diwali. Now i request you to kindly help me in getting my Almirah assembled without any further delay and do the needful to restore my faith in Godrej. Wishing you a happy diwali.
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Comments

Hi Sir,

We are sorry to hear about you experience. Please send us your contact and store details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care
Reply
chopraak's [Complaint's author] reply, Oct 13, 2017
my contact no. is 9871762725 and i booked at Home Elegance, 16/5 Old Faridabad.
Hi Sir,

We regret the inconvenience caused. We have made note of your contact details. Our team will get back to assist you soon.

Regards,
Godrej Interio Customer Care
Reply

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    +91-22 6796 1800
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