[Resolved]  Godrej Interio — Modular kitchen

Address:

Thane, Maharashtra

I had ordered a project for modular kitchen for my newly purchased flat in Thane from Godrej Interio in July 2014 through the dealer . The dealer Pratik home solutions Ghodbunder Road, Thane.. The project has been ongoing for a shocking period of more than 2 months and is still awaiting completion., We are senior citizens and have been subjected to intense physical and mental harassment and regret undertaking the project with your company. The kitchen still non functional in spite of Mr Sanju Bhalerao assuring them that the project would be complete before the holy period of Navratri. At first wrong size cabinets arrived at site, it took one month for Godrej to replace them. After installation we noticed that the cabinet doors with number of small dents which spoils the look of the painted surfaces. Shown to Mr Bhalerao on 4th Oct the day after installation has been completed. He told that he will discuss the complint with Gorej QA person and revert back on Monday 6th Oct. I now need all these improperly finished doors to be replace soon. I find it impossible to believe that the Godrej brand's standard have fallen so low that they are sending second quality stuff.