Godrej Interio — No intimation and non receipt of purchased item

Address:ABC, Guwahati, Assam

Purchased an almirah paying 45000.00 on 24June from N G Mercantile Pvt Ltd, ABC, Guwahati Assam and it was supposed to be delivered to me on 26 June. I called the seller on 26June and came to know that it be delayed by 2 -3 days. But to my utter surprise, it has been 10 days since I paid the full amount yet not received any intimation. Further, I tried to contact the sales boy, but his phone out of reachabable. I was not expecting such kind of response from a reputed company like Godrej. Now, my concern is when shall I get my item and if not I want my amount refund back.
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Godrej Interio customer support has been notified about the posted complaint.
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Dear Utpal,

We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

Regards,
Godrej Interio Customer Care
Dear Utpal,

We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

Regards,
Godrej Interio Customer Care
Hi Utpal, in order to assist you further we would require your details. Kindly share it for us to check and assist you better.

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