[Resolved]  Godrej Interio — non delivery of goods purchased as per the scheduled time period

Address:

Mumbai City, Maharashtra

We have purchased various furniture from your store at Amboli naka, Anheri west on 15.11.2013.As per the bill, we were to receive all the goods in 20 days. Initially there was no correspondence from the unit. However, when we got restless and called, we got delivery of one order"Four door cupboard" . The engineer however came to fit it after 3 working days stating that there had been no information to him. While doing so, he reported defect in the locker, As a result, the one order that had come was also not complete. With regards to my other goods, when I called the store on 4.12.2013(being the 19th day since our purchase), I was informed that the goods are unavailable even in the production unit. Hence I would be able to receive everything only after 10 more days. Now I would like to bring forward the following facts: Sales oder no : 588718 dated 15/11/13 Cust No: [protected] Total amount paid : Rs. 100000.00(approx) Delivery date promised : 5.12.2013 As a customer I need to get my goods as per the time schedule given . If not I m entitled to receive the interest on the credit given to your company, which u r enjoying for the EXTRA DAYS till the time my order is not delivered to me in FULL. Technically, nothing except the pillows (which also came on the 18th day of my purchase) has been yet delivered to me. waiting for your early response Ranjita Sinha/Shailesh Sinha