Godrej Interio — Non- delivery of Product (Target 104 work desk)

Address:

Mumbai , Maharashtra, India

I have purchased one "Target 104 Work desk, Dark walnut Color" from Godrej Interio official website, " https://www.godrejinterio.com " dated on 15th January, 2024 with complete Pre-paid payment of ₹19, 129. The product was supposed to be delivered by 25th January, 2024. Yet since the product has not been delivered and whenever tried to reach customer support it has been told that product will be delivered soon but I have never been contacted from the company side. Lately they told that product will be delivered on 5th Feb, 2024 but has not been delivered again. And each time they are saying to deliver soon. Furthermore, in website in my account for tracking of the product, it is showing that the product order is created and the product has not been reached in transit till date. Their customer service executive everyday lies about delivering the product and don't deliver it and at the end of the day they they tell that the product will be delivered on the next day.