Godrej Interio — non replacement of modular kitchen

Address:

Kottayam, Kerala, 686502

I booked a modular kitchen unit through kitchen decor kottayam on 30.12.2016. I was promised that the unit will be installed by the last week of february 2017. After repeated calling their office, the unit was delivered part by part by last week of june 2017. On installation i found that the colour of the unit differed from what i ordered and the door of the crockery unit ciuldnot be closed due to a bend and the glass of its door has come out and the promissed free gift of chimney is missing. All my complaints to the dealer and your branch office i kochi to replace the defective parts went into deaf ears. Finally yesterday mr. Binay from your branch office in kochi informed me thst tge company's headquarters in bombay is not resoonding to to his request to replace the defective parts. Even after 10 months of placing order i am not abke to use the kitchen. Are yiu going to replace it or are you going to ignore our pleas?. If this letter fails to elicit any positive response i will sit on a dharna in your office in cochi from the 1st week of december.