Godrej Interio — non servicing order after making full payment

Address:

781005

Pl. Note that i had booked godrej kalista 3 door wardrobe (2+1) with over headunits (Body: son oak, doors: wine red) on 03.11.2018 with a booking amount of rs.10, 000.00 (Rupees ten thousand only) against order no.
Ngmpl/18-19/1475 dt. 03.11.2018out of total order value amounting rs.67, 285.00 at following showroom:

N. G. Mercantile private limited.
Itag plaza, gs road, abc,
Guwahati, assam.

During booking they had assured delivery by month end and accordingly, upon getting information of arrival of material at guwahati, i had cleared 100% of balance payment on 25.11.2018. But, at that time i had not been supplied with over head units what they told would be reaching in 2/3days. Based on their promise, i had agreed to that, but since then i have been regularly following up and after 3 months, they have sent the over head units but the door lock could not be fixed by the technician which they told will be done next day. But since then 15 days have passed and still it is pending.