Godrej Interio — Order no: [protected] Failure to deliver and respond to customer | |
I have purchased a ergonomic chair on Sept 14 with expected delivery of 09 Oct which delayed to 20 Oct and then 30 Oct’20. To add to the pain customer care or operations Godrej Interio are not informing the customer neither they are helping the customer to provide the tracking number. They level of commitment and assurance to customer is very poor. They are not at all transparent in their process. Appreciate if you could intervene into this matter and escalate to the highest level. Was this information helpful? | |
|
Godrej Interio customer support has been notified about the posted complaint. Oct 23, 2020 Updated by vinaykakar Pathetic customer care at Godrej Interio as well as the management who keep harassing the customers and taken the full amount but no commitment on delivery and any assurance or action that can be taken proactively to pacify the situation. Only keep shifting the date with out any audit being made in the organisation for the authenticity of the reason being mentioned for delays     | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
30%
Complaints
1530
Pending
0
Resolved
453
+91-22 6796 1800
+91-22 6796 1700
+91 22 6796 5656
Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
View all Godrej Interio contact information
We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you shortly.
Regards,
Godrej Interio Customer Care