[Resolved]  Godrej Interio — Part Supplied

Address:

Faridabad, Haryana

We have placed order on Godrej Interio, Faridabad on 13th October, 2013 for Wardrobe cum dresser.( 500+ Dresser+800+locker) In godrej showroom dresser was placed between 2 wardrobes and we asked your sales person to supply same and it was agreed. We received material on 24th October and when Godrej person came he informed that dresser cannot be placed between wardrobes because it has not been supplied in this sequence and if we want between wardrobes we will have to pay extra Rs8000 to Rs 10, 000. We compromised and told your people to fit as it has come, They installed Wardrobe and told that material for Dresser is not complete received and will come from Mumbai and will take another 15 days, That means the purpose of spending money product from Godrej is defeated and during Diwali festival we have to live with incomplete installation which is looking horrible. This is our 2nd bad experience with godrej, We purchased one wardrobe earlier and there also items were missing and arrived only few weeks, We took that as exception as it happens sometime, But with this time it seems this is regular practice in godrej particularly in North India( as I am not aware of other regions) to supply incomplete material. It is not responsibility of Godrej to take care of there customers and satisfy them, You take 100% payment at time of booking order but while supplying 100%material is to be supplied is not your responsibility. I am pissed off by attitude of Godrej people, my wife has been calling Godrej officers in Delhi without getting any satisfactory reply Disgusting Details of Bill/Invoice is Sl No 1160 dated 13.10.2013 in the name of Anil Sethia, Phone no[protected]