Godrej Interio — Poor quality fabric and foam used by Godrej in sofas

Address:

Nerul, Navi Mumbai

I bought a lounger sofa 3 years back and realized that the fabric used in the sofa is not of good quality matching the price. I paid around a lac of Rupees for that sofa. For a sofa costing One Lac we expect the foam also to sustain its strength for 5 years. The foam used in the sofa is pathetic and the fabric cover used is terrible. I raised a complaint to change the fabric and Foam, I got a quotation of whopping Rs 30k with a labour charge of 12k change. The dealer who sent me this quote is some JK Enterprise from Vikhroli E in Mumbai. I was shell shocked to see the quote. Someone would buy a nice wooden sofa for that price demanded by the Godrej dealer. I am yet to recover from the shock of seeing the quote received from the dealer.

Had I known this earlier I would have never purchased anything like this. We always thought Godrej is a trust worthy brand and maintenance cost would not be as exhorbitant as this. I am shattered by this and do know know what to do with this junk sofa now.