Godrej Interio — recliner sofa | |||
I had purchased godrej interio recliners (1- 3 seater and 2 - single seater) in november 2016. Within 12 to 13 months the upholstery has got worn out. Quite surprised to see such poor quality product from godrej. On complaining about same i have been given a quotation of approx rs.32000 to replace the upholstery. Darayas anklesaria [protected] [protected]@yahoo.com Was this information helpful? | |||
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Godrej Interio customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
i wish there was a provision of rating lower than one.
i purchased Godrej incliner sofa piece for which i was charged more than MRP marked on its package. Within a few days, upholstery started peeling, cracking and wearing out.
After a lot of correspondence and passage of time, they supplied replacement upholstery, replaced it on a few pieces and asked to be called later for replacement of seat cover.
Now when called, they are asking for Rupees 4000-yes pl four thousand- as service charges.
Please provide me contact details of Mr Adi Godrej, if available.
regards,
KMBhatia
i purchased Godrej incliner sofa piece for which i was charged more than MRP marked on its package. Within a few days, upholstery started peeling, cracking and wearing out.
After a lot of correspondence and passage of time, they supplied replacement upholstery, replaced it on a few pieces and asked to be called later for replacement of seat cover.
Now when called, they are asking for Rupees 4000-yes pl four thousand- as service charges.
Please provide me contact details of Mr Adi Godrej, if available.
regards,
KMBhatia
I purchased two nos. of 3 seater Recliner sofas. Within two months, surprisingly, the top layer is peeled off for one number.
After continuous follow-up, nothing has been done. Any body from Godrej can help?
After continuous follow-up, nothing has been done. Any body from Godrej can help?
The sofa cover has a manufacturing defect. It is peeling off on its own.
The company should react to the inferior quality product supplied.
They should replace immediately before the matter goes to press.
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The company should react to the inferior quality product supplied.
They should replace immediately before the matter goes to press.
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Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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We regret the inconvenience caused. We have made note of your contact details. Kindly us your concerned store details at [protected]@godrej.com. Our team will get back to assist you soon.
Regards,
Godrej Interio Customer Care