On 16/09/22, I made an advance payment of Rs1000/- for a sofa at the advice of the salesman. He said that after a few days, the discount would be unavailable. My hasty choice was a Rhine 33 Recliner. The showroom was Dakshinapan at 2, Gariahat Road, Kolkata -700, 068. On 10.9.22, I changed my mind and made the final payment for a Hexa 3 Seater Sofa. However, the lady dealing with the payment did not adjust the advance amount with the final payment. Perhaps that was a mistake. Till then, I have been asking the concerned salesman for a refund of my money. Unfortunately, despite his best effort, he could not meet my request.
That is why I request you to take the necessary steps to refund the advance amount as soon as possible.
Ashis Mukhopadhyay
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We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.
Regards,
Godrej Interio Customer Care
I sought from the showroom salesman, Mr Anjan Dey. After that I asked the Customer Care. Having been failed to get any response, I raised the complained.
The complaint has been stated in the main communication. Do I have to write again?
Yours Sincerely
Ashis Mukhopadhyay