Godrej Interio — Refund not processed | |
I am Sameer Mittal and i visited godrej interio store at Faridabad on 23rd October 2021. Godrej Interio Faridabad FSO OM Plaza, opposite Puri Pranayam Mr Hariom +[protected], attended us and showed us the dining table on brochure, which was Jack Dining table 6 seater and shared the technical specs with us since it was not available in the store. We were told the size of table is 5 ft 3 inch. Hence we concluded the deal in Rs 42000 and paid the full amount via UPI. He promised the delivery on 26th October in first half by 11 am. On 26th October, We looked at the actual specs of table on website and found it was only 4 ft 9 inch long table. Which hariom confirmed it later on too. After following up with him multiple times, he informed that Dining table that came from bombay to sonipat was found defective in PDI. So the delivery will be delayed by 2 days and will be delivered on 28th Oct. Looking at the false technical information shared by your executive and delay in delivery. We have decided to cancel this order and asking for full refund since the false information was shared on size with us, and doesnt meet our requirement. I spoke with Hariom but dont see any positive response on refund. Asper Hario Om, order number is - Won012562 On the name of - Neha jain I request you to kindly refund this order. Thanks Sameer Mittal Was this information helpful? | |
Godrej Interio customer support has been notified about the posted complaint. | |
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