Godrej Interio — Regarding purchase of Sofa Set

Address:

Flat no.3907, Vasavi Sri Nilayam , RTC Colony, Hyderabad 500074

I had made purchase of Sumo 3 seater recliner and Sumo 2 seater recliner sofa from Home Decor, Godrej and Boyce Authorised Franchisee, Karmanghat, Hyderabad, 500079. I was offered discount of 9% by company and additional 1% discount by dealer. Thus cost of product was ₹109623, discount of ₹ 10963 and I paid ₹ 98660 to the dealer.

I recieved delivery of these only two products on[protected]. But under installation slip 3 products were mentioned (installation was done on[protected] by Godrej Personnel) and also under warranty activation link 3 products are mentioned.

Installation
T56101502SD[protected]WON[protected]
T56101502SD[protected]WON[protected]
T56101522SD[protected]WON[protected]

Product Code
56101502SD01577
56101502SD01578
56101522SD01909

Product Description
Sumo 2Str Recln FabLthr Tan Gr
Sumo 3Str Recln FabLthr Tan Gr
Virtue FB Black Black Study

It is understood that Godrej Company had given Virtue FB Black Study chair as part of offer as free gift against purchase, but I have not received the chair. It is requested to confirm about the free gift. I feel cheated as only sofa were delivered by dealer and chair (3rd item) was not delivered to me.

Installation of Sumo 2 seater and 3 seater sofa was done on[protected], but under warranty activation link date from which warranty starts is written as[protected]. Warranty should start from date of installation and not from any date prior to that.

Bill, Delivery invoice, warranty activation link copy enclosed for your referrence.

It is requested to resolve above points at the earliest.

Regards

K Sridevi

phone no. [protected]
mail id everyours.[protected]@gmail.com