Godrej Interio — repairing helix coffee table

Address:

Krishna, Andhra Pradesh

Dear sir/madam,

I bought helix coffee table (Hsn code[protected] on april 5, 2018 from m/s chandrahas enterprises, godrej interio store, bharathi nagar, vijayawada - 520 008. When we pulled it from one place to the other on april 7, 2019 (Sunday) in our home, its legs were separated. Complaint was given on april 8, 2019 to customer support of godrej interio (Contact no. [protected]). They gave me contact number of mr. Chandrudu of vijayawada service centre. I contacted him. He did not send any technician. Somehow i could find the contact number of technician who came our home and assembled it when it was bought from the above cited store. He advised me to contact ms anitha (Mobile [protected]) of m/s chandrahas enterprises, godrej interio store, bharathi nagar, vijayawada. I gave complaint to her on april 14, 2019. Later, i was told that she placed order for damaged parts. She also took it to the notice of mr. Naresh, service head (Mobile [protected]). Still the problem is not solved. It’s too delayed. How many days normally the company takes to give service? I called the service head mr. Naresh several times. There is no proper response. Please take necessary action and do needful at the earliest.

Regards,
Prof (Dr). P. Bhaskara rao