Godrej Interio — repetitive wrong supply of godrej athena plus sofa set.

I had booked one Godrej Athena Plus Sofa set from Godrej Interio Showroom in Madhyamgram, Kolkata, 700129 on 30th July 2017.

When the set was being installed by the technician it was found that the supply was wrong and that instead of a matching pair of sofas one type has been supplied double. Repeated mails has been marked to the Godrej Interio Customer care as well as to the Head Customer care to resolve the issue. On 15th Sept, the replacement material arrived but to my surprise the same wrong hand has been supplied once again.
How can a renowned corporate like Godrej afford to repeat mistakes causing customer dissatisfaction is beyond my belief.
I would request the concerned to take cognizance of this complaint and resolve at the earliest.

Regards
RATINDRA NATH DAS
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Godrej Interio customer support has been notified about the posted complaint.
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Hi Sir,

We regret the inconvenience caused. Please send us your contact details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care

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