Godrej Interio — rhine sofa recliner

Address:Chennai, Tamil Nadu, 600028

Sir, had bought a recliner sofa in 2015 but by 2016 itself the levers were not working and also the springs were giving way. Exactly after a year when the warranty is over. Had called the service centre few days back and the survey was done promptly. After 10 days got a quote for almost 1/3rd of the price paid for the sofa. Upholstery are in satisfactory condition but the cushion & spring, lever need to be changed. Quote includes change o[censored]pholstery too. Called the service centre to discuss about the quote but it was quite discourteous and unmaking of a brand like godrej. Bought godrej for its brand value but seems the treatment is like a way-side vendor! So what should i do with the junk. Do you think i will a godrej product in future.
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Godrej Interio customer support has been notified about the posted complaint.
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Hi Sir,

We are sorry to hear about your experience. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care

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