Godrej Interio — sliding door cupboard

Address:

Chennai, Tamil Nadu, 600028

The screw and nut of the door clamp of my sliding door cupboard came off just after 20 month's use. Nothing was broken but the nut and screw came off and the clamp remained on the door. Since i was admittedly beyond warranty period, they charged me rs. 350 for screwing the clamp. My charge was that the defect did not arise because o[censored]sage but on account big poor workmanship or design flaw of the product from the stable of the reputed company. When i wrote to them about it, they kept on sending me same message saying it is company policy and it is expected to function like that only. If that were the case, i would have bought a local product at much cheaper price.

The defect is actually a case of either poor workmanship bor design flaw. I warn that atleast no other customer should buy this inferior product from godrej interio and suffer.