Godrej Interio — slimline

Address:KRA 107,Uthradam,Attinkuzhi,Pallinada,Trivandrum, Thiruvananthapuram, Kerala, 692582

I had purchased the locker on feb 5th. Upon installation, the technician had found that one part of the locker was missing. Till date i have not been informed of any updates. I had called the shop today and no one is aware of details. They state they sent a mail and are yet to get a response. What is the use of the checklist? How can a part go missing. How long do we need to wait to even start using the locker? Is this the way to provide service to customers.
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Godrej Interio customer support has been notified about the posted complaint.
Feb 15, 2020
Updated by Sugathank
ORDER CONFIRMATION FORM NO : 172560
PAYMENT RECEIPT NO : 211582
PRODUCT : GODREJ INTERIO SLIMLINE 2 DOOR LOCKER
COLOUR : TEX PURPLE DOOR
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Dear Customer,

We apologize for the inconvenience caused to you. Please reach out to us on our official support handle @GodrejInterio4U by clicking on this link https://bit.ly/2AMAxGb.

Regards,
Godrej Interio Customer Care
I placed order on 17/2 with your outlet at Behala Chowrasta Kolkata 700008. In order form delivery within 20 days is given.

Already 9 days gone but no delivery update is available. Am I not entitled to it?
All given telephone numbers are not responding.
Kindly update me at what stage is my order.

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    Godrej Interio Phone
    +91-22 6796 1800
    +91-22 6796 1700
    +91 22 6796 5656
    Godrej Interio Address
    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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