Godrej Interio — Total dissatisfaction with Loci Interiors, New Delhi - Job incomplete for more than a month now

An order was placed for modular kitchen worth approx. Rs. 1.48 Lacs. on LOCI INTERIORS, Lajpat Nagar, New Delhi (bill dated 26th Sep 2020). I am thoroughly dissatisfied with the execution of the order by your dealer. In the first place, their person took wrong measurements resulting in substantial breaking of the kitchen infrastructure and additional cost to me. This could have been easily avoided if only correct measurements were taken. This led to lot of bitterness and arguments. Secondly, even after more than a month is over, the job is not completed and a portion of it is still left undone. The dealer principal, Ms. Aarthi Bageja ([protected]) is no longer picking my calls and there is also no update from them.

I am not going to take this crap lying down. I want you to intervene in the matter and take immediate appropriate action to ensure that the job is completed and also deal with the absolute unprofessionalism of LOCI INFRASTRUCTURE.

I have to say this. If I do not get a response call from you within the next 48 hours, I WILL take up this matter at the highest level with Goodrej Interio and will go beyond if I don't get any response from there also. I can provide you copies of the bill and the photo of the job undone so far.

I can be reached on phone no. [protected] (Gautam). Looking forward to hearing from you soon.