Godrej Interio — transpose sofa bed

Manik Bhattacherjee

Address:

Flat no J 402 , Larica Tolly , Dhalipara Road , lol 700104 .

I am very sorry to inform you that above sofa purchased on 02.11.2019 and giving repeated trouble on handle lock . Mechanic attended from your end on 24.08.2020 . The sofa was temporarily put right but same problem occurred several time . However so far the problem was automatically set right . Your company bearing a reputed gravity in the market still this silly problem is giving a lot of trouble .
Please see the matter and take adequate measure to set right the problem early . I have already given complaint to your customer care .
I hope a right service from your end .
MANIK BHATTACHERJEE .

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Godrej Interio customer support has been notified about the posted complaint.

Dec 28, 2020

Updated by Manik Bhattacherjee Today mechanic attended and put right the problem of handle lock by cutting of cotton piece inside the hole for iron rod which is for locking the sofa handle .
This piece has cut from the cloth used for sit . This operation has effected sit cushion . Please see the matter .

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Godrej Interio Customer Care

from Mumbai, Maharashtra

Dear Customer,

We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you shortly.

Regards,
Godrej Interio Customer Care