Godrej Interio — very very poor customer support for mattress replacement

Address:560032

I have purchased dual magic 6" (6 by 6) mattress on 19-04-16. Lot of issue in the mattress.
1. Fungus issue
2. Sagging issue
I have complaint in the shop (Aug 12 2017) and they given bangalore dealer no name rahul mandal - [protected], (Nov 13 2017) he said send me the photos through whatsapp, i forward and he taken 1 week time for response, later he said with in (Dec 8th 2017) two days we will replace the mattress, but still now not happened. Now a days i called him he avoid my call he didn't response my call, i send the whatsapp aslo he read and didn't reply. Please dont buy godrej mattress.

Regards
Santha kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Godrej Interio customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sir,

We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Interio
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    1530
    Pending
    0
    Resolved
    453
    Godrej Interio Phone
    +91-22 6796 1800
    +91-22 6796 1700
    +91 22 6796 5656
    Godrej Interio Address
    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Interio contact information