Godrej Interio — wrong office table delivery and no refund policy | |||||
I ordered an Office Desk Stylo Traded (office table) from Godrej and Boyce Mfg co.ltd. Branch: 2, Gariahat Road (S) Dakshinapan Shopping Complex on 9/3/2018 and made full payment there. They said that i will get my table delivered within 21 days..On 25/3/2018 i got the table delivered nd on 26/3/18 the technician came to assemble the table but we found that we got wrong product delivered..I called their branch but they were saying that they won't be able to deliver the table i asked for as that table is out of stock and they won't refund the money also.. Even they are pressuring us to take the wrongly delivered item.. When we asked if they can deliver our original order in anytime soon they did not assure anything to us and they are not refunding our money.. When we ordered the product they did not mention anything about the unavailability of the table. Was this information helpful? | |||||
Godrej Interio customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Hi Ekata,
Thank you for your patience. We apologise for the delay in addressing your complaint. Now that it has been resolved do let us know if there's anything else we can assist you with.
Regards,
Godrej Interio Customer Care
Thank you for your patience. We apologise for the delay in addressing your complaint. Now that it has been resolved do let us know if there's anything else we can assist you with.
Regards,
Godrej Interio Customer Care
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We regret the inconvenience caused. We have made note of your contact details. Our team will get back to assist you soon.
Regards,
Godrej Interio Customer Care