Godrej Properties Complaints & Reviews

Dear Sir,

I request to provide refunds for payment made for booking cancellations made at Godrej Nature Plus, Sector 33, Sohna, Gurgaon through online mode for amount Rs.5, 93, 714/ dated 21.06.2022. The property was cancelled within 5 days after booking due to a personal unavoidable situation.

During purchase sales officer Divyanshu Varma was involved for property purchase and has been not responsive to my several request e-mails. It has been very unpleasant experience with Godrej Properties with no clarity on the refunds status.

I request to help and provide resolution to this situation.

Regards,
Ashish Jaiswal

I have visited the Godrej Ascend, Kolshet road, Thane. I have paid 1 lakh EOI as guided by the sales Manager - Mohini Bundela. After 2 days I have informed her that due to some personal reason.. we are not going ahead with it.

She took 4 days time and later after follow up she informed me.. that it was a booking amount and hence not refundable.

Can you explain how a property can be booked without signing up any documents.

This is a totally not acceptable from a renowned brand like Godrej.

I need a refund for my amount.. as I was not informed about it.. also strict action should be taken against the staff.

Ritu Modi
[protected]

Hi team,

My name is Vicky Desai and I am writing this complaint to get refund of rupees 51000/-.

I went to visit the Godrej Hill Retreat property in Pune-Mahalunge where the sales team showed us the Godrej Medows 2. I was with my family and we liked the flats.

However we were not 100% sure on the decision to buy the flat. We asked for some time from the sales team.

However the sales team showed us some posters that price is going to rise from tomorrow and said you need to book the flat unit today only in order to get advantage of the lower price.

We were totally confused but the sales team rushed us to make the payment the same night. I made a payment of rupees 51000/-.

Below are the transaction and inquiry id.

Transaction ID [protected]
Enquiry ID [protected]
Project Name Godrej Meadows Phase 2, Pune
Order Status Success
Payment Mode Net Banking

Due to some personal reasons, we decided to cancel the booking in next few days. We informed the sales team that we need to cancel the booking and do not want to go ahead with purchase and agreement.

However, the sales team said the booking amount is non refundable.

I am following up with the sales team for refund but they are denying the refund stating the policy.

I need urgent help.

Dear Sir / Madam,
Recently I have purchased an apartment from the builder in their Godrej Aqua Project in Bangalore.
I have made all necessary payments and also completed the registration. While making the last payment there was an excess payment of Rs 3, 78, 000/- made by me. I had immediately raised the issue with their marketing team and had requested if I need to alter the final bank payout to adjust thus excess. I was assured it's not needed as the refund would be made in 1 week. I have been following up for last 1 month and no payout has yet been made.
It's unfair that the company charges interest for 1 day of delay in payments from customers but delays their payout. Ms Latha from Godrej Aqua has been communicating with me.

I have booked 2 bhk in Godrej premises through their authorised channel partner Square yard and they had committed some gift voucher along with cash back amount but after sometime the sales executive from square yard had left the company now since then I am keep following with both Godrej and Square yard but didn't get ans satisfactory response.Even earlier in between our interaction with Square yard, one manager had offered us for gift voucher in exchange of cashback along with other gift voucher but now no one is responding, it's cheating from Godrej as well as from square yard.

Since last few months I am gettig frequent text messages from Godrej properties marketing team which are unwanted and very irritating..almost everyday day there wj will be a message with a different sender ! I once called one of the sales guy and requested him to help in removing my name from their database..But of no use! Not sure whom to reach out to in this.. Hoping to get some solution.

Hey Team
Can some one plz provide the escalation matrix for Godrej Golf Link.

Property Name: Godrej Meadows
Location:Mahalunge

I have booked flat no 0201 in tower 5 on 26th june 2022 with the token amount of 100000 rupees.I swiped credit card for payment. Unfortunately because of some person reason i need to cancelled the flat booking, i informed same to sales manager over phone conversation.

I got reply from sales representative that my amount will be forfeited

Can you please look into this

Thanks,
Sagar Sable

Hello,

I visited Godrej properties Sarjapur road on May 1st for enquiry. The sales representative forced me to book a flat if interested as they are being sold very fast and he himself and his manager promised me that the booking amount of 50k will be refunded if I am cancelling it. The next day I took the decision to not proceed and informed the sales person about cancellation. He collected the booking details and a cancelled cheque from me for refund, but there after no updates. He is not even picking up calls and not responding to mails. Is there anyone responsible from Godrej properties I can talk to?

This is in connection with godrej ascend project, thane. I am Ashish sarode.
We had paid EOI, however we did not feel interested IN THE PROJECT after seeing sample flat, and also since I was assured a approx 1100 carpet jodi, while paying EOI, it was later denied during sample flat showing, i emailed and paid form for refund of EOI. It was claimed that refund would be paid within 14 days of filling form and informing, however it is almost 30 days, there is no refund. Also we do not get any meaning ful answer.

Sales manager - siddhi pawar.
My name Ashish sarode, [protected]

Good Evening team,
I Yogesh Ranjan (MB. no - [protected]) a resident at Godrej Summit, Tower K - 105, Sector 104, Gurgaon, Haryana. I purchased a unit at Godrej Summit. Previously also I have raised an issue with you all regarding the damaged tiles at my unit. I want to give a big thanks to you all for helping me out with that situation. Currently, I am facing the situation that some of the tiles are getting blackish and heavy marking is occurring on the tiles and some of them are getting damaged. The same issue was been shown to the facility team and their visit was also done but they are denying replacing the tiles under the "DLP scheme". I am not able to understand for what purpose this DLP period is been offered to us to only address the issue and get it repaired at our own cost. Please specify this answer. I can understand the issue if my unit's DLP period would be over but my unit is in the DLP period and they are not willing to replace the same. Please provide me with the solution team. For this type of small issue headache, I have opted to purchase a unit in such a big real estate giant. Please help me out. I will be available at (MB. no - [protected])

At the time of possession (april 2022) in godrej elements pune, i didn't get original possession letters since it was not signed. Then, requesting a lot, but didn't get it. RM said he will courier, but it never happened till now. I live in mumbai. Please provide me original possession letter. Please courier it at my address.

Please do needful.

I Dr Devdatta Deshmukh, owner of GITT3B0802 have not received video door bell even after possession for more than 1 and half years.
I require it urgently for installation as I have rented out the flat.
I have communicated to CRM mayura and other people 1 year back and reminded many times.
Now unable to reach her and fed up with such a irresponsible behavior.
I am not happy at all in this whole messed up issue.
Didn't expect this from Godrej property.
Kindly get back to me and Do the needful at the earliest.
Regards
Dr Devdatta Deshmukh
Muscat
[protected]

Hi Team,

This is to notify you that there is a frequent power cut in Godrej Summit due to which we have to pay high electricity bill because of the genrator. Usually power back up should always be a part of the cam charges that we are already paying. Moreover max cam charges other societies are charging is around 6000 wherein the Cam charges in Godrej Summit is 10000. We are salaried people hence it is tough to manage the expenses on top if the property loan. I would urge to kindly get the Cam charges and electricity charged to be reduced.

From starting onwards it's not working properly, somuch of sound, shaking and light not workingof i called also no one responding poor and very bad custom service in kurnool they don't know about customer value...because of these i was struggled like any thing i will give not "0" tating... "-1" i will give.

There was an assurance from Mr.Aniket Salve and Kastrell Rawat for EOI refund within 14 days after my cancellation.
14 working days have already passed and I am yet to receive my 1lacs EOI refund.
Aniket Salve and Kastrell Rawat are sales person who are absolutely unprofessional.
I want my money back at the earliest

Samir Bhadekar
[protected]

I have booked a flat in Godrej Park Retreat (GDPRG502), May 8th, 2022 by paying of Rs. 3, 11, 063/- as token amount (5% of down payment of the property rate). As of now, there is no agreement or sale deed has been made between me and the builder (Godrej Varthur-Tower G).

Due to personal reasons, when I contacted Godrej Property to cancel my booking, there is no refund policy from Godrej answer is coming. Rather the concerned builder RM is asking that the entire amount (3, 11, 63 lac) will be forfeited and considered as cancellation charges.

Please assist to get refund of booking amount.
https://www.godrejparkretreats.in/

Thank you,
Suvendu

I have multiple times explained my situation to Godrej Air, Bengaluru NRI customer care and also to regional manager explaining them my situation that prevented me from completing the registration process.
Following were my constraints to complete the registration.
1. Covid restrictions and travel bans that prevented me to fly from USA to Bangalore
2. Indian Embassy in US was not accepting the POA requests due to Covid closure
3.Closure of karnataka government services that prevented me from hiring an agent to assist with the registration
4. My Mother and my Mother-in-law are senior citizens. Without availability of vaccinations until late 2021 prevented them from moving out of the home to a public place.
5. My mother was unwell for 6 months in 2021 and she can furnish medical reports to evidence the unavailability.
Despite these constraints, Godrej Air property management is imposing a heavy holding charges of 1lakh.

I visited the GODREJ PARK RETREAT and paid an advance of 3.19 Lakh and then I could not able to proceed due to personal and financial contrained arised due to un foreseen issues. I am asking for refund but I was infomred it is not possible. I am ok to pay a penalty and I need help in this case.

Dear Customer care,

We had blocked a unit of Godrej 7 joka, Kolkata after we had discussion with the representative without physically visiting the sight as we stay in Hyderabad. We paid an initial amount of RS 50, 000 just a booking amount to black the unit as instructed by the representative.As it was not possible for us to go there physically.Instead we sent one of my relatives to check the sight physically. But unfortunately we didn’t find the Project satisfying. So we want the refund of the booking amount but as promised it was never initiated. Kindly look into this matter and initiate the refund. We respect the brand and brand should also respect customer harden money and with good long term relationships- Samaresh