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Godrej Properties Complaints & Reviews

2.5
Updated: May 30, 2026
Complaints 669
Resolved
301
Unresolved
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Godrej Properties reviews & complaints page 12

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U
umangsagar
from Nagpur, Maharashtra
Apr 17, 2022
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Address: Hinjewadi Godrej24

Godrej has not delivered my flat after delaying it for months and have not even allocated parking to me yet though I have paid every penny they ever asked.

Their RM Akash and his boss Ujjwal never even replies to messages email or calls. Their head Naman never bothers to reply to any email either.

They are most unprofessional and been mentally harrassing buyers like us with no response, do I have to leave my job and personally go everytime to even get an update????
Godrej Properties customer support has been notified about the posted complaint.
Dear umangsagar,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
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    M
    Munnu Agarwal01
    Apr 14, 2022
    Resolved
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    Resolved

    It is bring to your information that I wanted to buy 3BHK Godrej Golf Link apartment in greater Noida in Jan 2022 so I have submit the request on your website but Mr. Shivam (mo-[protected] & [protected]) called me on behalf of Your Channel partner BLUE CRUMBS and verbal promised to give me Rs. 1 Lakh on confirmation booking and if I will book the apartment before 15 Jan 2022 that he will provide the apartment on old price so I have took the VC through Mr. Mayank(Godrej Employee).
    But property price was too expensive in Greater Noida Sector so I was confirming the price of this project from another person. I received a call from Manmeet Singh( Your Channel Partner) and I told him every thing. He arranged the another VC through Mr Sudhir(Godrej Employee).
    But I was not fully satisfied for sale price of this Apartment so that My Relative Ashish Bansal directly contacted to Godrej Property, Banglore and he got the the Number of Mr. Sudhir i.e directly Contact to Godrej company ( It means no channel partner involved in this deal) . We were visiting to Godrej Golf Link, Greater Noida without any channel partner.
    When I was booking the apartment through Sudhir of Godrej Golf Link. the Your Channel Partner Mr. Manmeet has told me on phone for written commitment of Rs. 70000/-on confirmation of booking. If you involved the channel partner in my Booking .Kindly deduct the amount in his brokerage charges and credited to my account. otherwise i will take the further action for false commitment by your channel partner. I already informed to Mr. Nikhil(project Head), Mr. Sudhir, Mr. Mayank of Godrej Employee but no one take the action against channel partner.
    May 20, 2022
    Complaint marked as Resolved 
    Godrej Properties customer support has been notified about the posted complaint.
    Verified Support
    Apr 19, 2022
    Godrej Properties Customer Care's response
    Dear Mr Agarwal,
    Greetings!

    Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

    Regards,
    Godrej Properties.
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      P
      Prem Keswani
      Apr 14, 2022
      Resolved
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      Resolved

      I have recently bought an asset in Pune Meadows Phase 2, and there is a serious lack of communication and customer care from the staff I am working with.

      Would like to have a dedicated person who takes care of end to end questions for me

      Regards
      Prem
      May 30, 2022
      Complaint marked as Resolved 
      Godrej Properties customer support has been notified about the posted complaint.
      Verified Support
      Apr 20, 2022
      Godrej Properties Customer Care's response
      Dear Mr Keswani,

      Greetings!

      Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

      Regards,
      Godrej Properties.
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        S
        setu.sameer
        Apr 13, 2022
        Resolved
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        Resolved

        Dear Sir

        I have booked a flat in Godrej Woods project at Sector 43 Noida.

        The executives at the project are not providing me the documents required for availing loan from Union Bank of India. They are particularly avoiding to show the original documents to the bank's advocate.

        I am constrained to reach out to you.

        Kindly do the needful.

        Thanks in anticipation.

        Regards

        Sameer Setu
        Flat T7/0101
        Godrej Woods
        Sector 43
        Noida
        Ph-[protected]
        May 28, 2022
        Complaint marked as Resolved 
        Godrej Properties customer support has been notified about the posted complaint.
        Verified Support
        Apr 20, 2022
        Godrej Properties Customer Care's response
        Dear Mr Sameer,

        Greetings!

        Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

        Regards,
        Godrej Properties.
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          S
          sontakkk
          from Chennai, Tamil Nadu
          Apr 12, 2022
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          I have booked an home in Godrej Vihaa in Badlapur location and given an booking amount of Rs.3Lac, due to conflict with front desk Employees on SDR we asked them to cancel booking but they are not ready rather they are charging me on additional 3lac what a nonsense!

          It’s really disgusting Godrej is responding, I wrote to Mohit Malohotra on this but looks like none of them are serious retiring my 3lac, please guide/ suggest how I can get my 3lac return in fact they should return me additional amount on increase of flat value as per current market on pro database.

          I will recommend people should not buy home from such renovate and prestigious builders they cheat and trap common people if such incidents arises.
          Godrej Properties customer support has been notified about the posted complaint.
          Dear Mr Sontakkk,

          Greetings!

          Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

          Regards,
          Godrej Properties.
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            R
            rahul911124
            from Ghaziabad, Uttar Pradesh
            Apr 12, 2022
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            Address: Near, Dr Bhimrao Ambedkar Marg, Sector 83, Faridabad, Haryana 121002

            I have applied in the Godrej Retreat Faridabad. I have given a token of Rs 5, 00, 000/- against Godrej Retreat, Faridabad on 13th November 2021. I was convinced by the sales person during my visit that the refund would be processed 45 days after I send a cancellation note. Also, I was assured by the sales person that allotment would be happend on 8th December 2021 but it got delayed. I have attached the mail from godrej regarding my payment EOI confirmation.

            I received the mail from Godrej regarding my priority number against my token. Please find attachment.

            I cancelled my token on 25th January 2022 over email and phone after our family discussion. I have attached the mail.

            I was again asked to fill the cancellation form for cancellation on 22nd February 2021.

            Then after multiple follow up over call and whatsapp i have received partly refund of Rs 4, 00, 000/- on 23 March 2022. Still, I haven't received my balance refund of Rs 1, 00, 000/-

            I am regularly calling and whatsapp them for refund and higher authority number. They are not helping and very rude. They told me you can visit the site and do whatever you want.

            I am not getting a clear message from godrej properties on the refund. Kindly assist me the process so that the refund can reach me as early as possible
            Godrej Properties customer support has been notified about the posted complaint.
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              C
              Chiragsingh68
              from Delhi, Delhi
              Apr 7, 2022
              Resolved
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              Resolved

              Address: Godrej Aria sec 79, Gurugram, Haryana

              Property has been blocked but not given any documentation and now initiating a refund saying the property is in Cancellation. Its been 4 month this communication has been going on and still no further documentation and approval is given.
              Kindly help to address the issue- Please contact me for further details.
              Detials-
              Property booked date- 25th Dec, 2021
              Check sent date- 31st Dec 2021
              Information for Refund date- 05th April, 2021

              Chirag Singh
              +91-[protected]
              May 16, 2022
              Complaint marked as Resolved 
              Godrej Properties customer support has been notified about the posted complaint.
              Verified Support
              Apr 13, 2022
              Godrej Properties Customer Care's response
              Dear Chirag Singh,

              We apologize for the unpleasant experience you had. Request you to share your flat details so that our team member can connect with you at the earliest to assist you further.

              Regards,
              Team Godrej Properties
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                N
                from Mumbai, Maharashtra
                Apr 7, 2022
                Resolved
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                Resolved

                I gave a token amount of Rs. 100000 on 04 Mar 2022 for a 1BHK apartment at 'Godrej Upavan, Kalyan/Bhiwandi

                The money was transferred via online payment with my net banking.

                However, I have requested for cancellation on 07 March 2022.

                Booking details are as below-
                order no[protected]

                Its almost one month passed, I have not recieved my refund.

                I have called the sales manager, Deepndra/Poonam/Reetuja, many times but during last one month I am getting answer that your amount will be refunded back. Now Reetuja not answering my calls, no satisfactory reply from any of the executive

                I am requesting you to refund the amount as soon as possible.
                May 16, 2022
                Complaint marked as Resolved 
                Godrej Properties customer support has been notified about the posted complaint.
                Verified Support
                Apr 13, 2022
                Godrej Properties Customer Care's response
                Dear Mr Nadeem,
                Greetings!

                Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                Regards,
                Godrej Properties.
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                  N
                  Nandu.nlp12
                  Apr 6, 2022
                  Resolved
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                  Resolved

                  The amount has to be paid by godrej housing finance. Why I need to pay the penal interest when I have cleared my dues. Why godrej properties is not communicating with godrej housing finance when the point is clear.if customer needs to provide all the information, not sure what kind of process is being established between godrej properties & godrej housing finance. Day by day i m getting fed up with your emails being repeated with repeatable unclear data. As a customer I'm really irritated with the godrej experience the way things has been dealt with. What is the need that i need to follow up everytime being a customer. Though I'm doing a prompt payment, the responses provided from godrej is not at all satisfactory. Hope in future this problem shouldn't be repeated.
                  May 16, 2022
                  Complaint marked as Resolved 
                  Godrej Properties customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 13, 2022
                  Godrej Properties Customer Care's response
                  Dear Nandu,

                  We apologize for the unpleasant experience you had. Request you to share your contact number and flat details so that our team member can connect with you at the earliest to assist you further.

                  Regards,
                  Team Godrej Properties
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                    M
                    Mohit patnaik
                    Apr 6, 2022
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                    Address: Godrej Infinity, Mundhwa, Pune

                    Godrej as a brand has attracted many individual to trust on their products but the services provided is really disappointing and has affected the trust for many.
                    I have bought flat in Godrej Infinity Pune paying additional charges for flat rise and view, but after handover I get to see the view has been blocked by their structural plan which was never informed by the RM nor in blue prints or design. When I contacted back, it is said the team has been dissolved. The assigned person is very unprofessional who doesn’t respond or just keep saying we are checking with the team since more than couple of months nor providing any facts or proofs. Also the Godrej staff has mentioned due to such structural blockage for few flats, they have reimbursed the PLC charge to some owners which I have also confirmed with the individual. I want to raise this complain for such biased step taken by Godrej properties for some, and ignoring totally to others who are also affected.
                    This kind of false commitments from Godrej is unacceptable and it needs awareness to everyone who trust on its brand blindly. Proofs and references can be provided on request.
                    Godrej Properties customer support has been notified about the posted complaint.
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                      M
                      Mohit patnaik
                      Apr 6, 2022
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                      Address: Godrej Infinity Pune

                      Godrej as a brand has attracted many individual to trust on their products but the services provided is really disappointing and has affected the trust for many.
                      I have bought flat in Godrej Infinity Pune paying additional charges for flat rise and view, but after handover I get to see the view has been blocked by their structural plan which was never informed by the RM nor in blue prints or design. When I contacted back, it is said the team has been dissolved. The assigned person is very unprofessional who doesn’t respond or just keep saying we are checking with the team since more than couple of months nor providing any facts or proofs. Also the Godrej staff has mentioned due to such structural blockage for few flats, they have reimbursed the PLC charge to some owners which I have also confirmed with the individual. I want to raise this complain for such biased step taken by Godrej properties for some, and ignoring totally to others who are also affected.
                      This kind of false commitments from Godrej is unacceptable and it needs awareness to everyone who trust on its brand blindly. Proofs and references can be provided on request.
                      Godrej Properties customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 13, 2022
                      Godrej Properties Customer Care's response
                      Dear Mr Patnaik,

                      Greetings!

                      Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                      Regards,
                      Godrej Properties.
                      Apr 27, 2022
                      Updated by Mohit patnaik
                      I had a discussion with Godrej Infinity members and was told they are discussing with management and shall close it by end of April. However, today I have received an update after following up that there is some internal delay from their side with the management and shall resolve my case as per the agreement by mid of May...I have to wait till then
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                        S
                        sagartapare
                        from Pune, Maharashtra
                        Apr 6, 2022
                        Resolved
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                        Resolved

                        Address: Navlai Nivas, Sr. No. 215, lane no. 2, behind Devyani Avenue, Ganganagar, Phursungi, Pune- 412308

                        Property name - Godrej meadows
                        location - Mahalunge

                        I have booked flat no. 2407 in tower 2 on 26th February 2022 with a token amount of 100000 rupees. I swiped my credit cards for payment. Unfortunately because of some personal reason, I canceled the booking the next day itself over a phone conversation & sent mail as well.

                        I got a reply from your sales representative that my amount will be forfeited.

                        Can you please look in to this.

                        Thanks,
                        Sagar Tapare
                        mobile - [protected]
                        May 17, 2022
                        Complaint marked as Resolved 
                        Godrej Properties customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2022
                        Godrej Properties Customer Care's response
                        Dear Mr. Sagar Tapare,

                        Greetings!

                        Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                        Regards,
                        Godrej Properties.
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                          S
                          suresh.p1993
                          from Mumbai, Maharashtra
                          Apr 6, 2022
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                          Hello,
                          i residant of godrej prime 604/t8, shell colony had raised complain 26/03/2022
                          the water is flashing from walls of bathroom and due to whcih now its tripping the switch and main electric line as well. It is very dangerous situaion in our house to live in,
                          kindly help with the same, our ocs manager told he has mailed the company regarding same on 26/03/2022 but till date 6/4/2022 there no response from anyone.
                          Kindly help asap
                          thank you
                          Godrej Properties customer support has been notified about the posted complaint.
                          Dear Suresh,
                          Greetings!

                          Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                          Regards,
                          Godrej Properties.
                          Dear Suresh,
                          Greetings!

                          Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                          Regards,
                          Godrej Properties.
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                            Sweta T
                            from Kolkata, West Bengal
                            Apr 5, 2022
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                            High maintenance but the facilities are pathetic. Swimming pool are not cleaned and now it's open just for 2 hours in the evening when the dirty water is not visible since there were complains. People are going to fall sick or face some skin disease if this is not resolved, and then the case would be much bigger.Even equipments in gym are limited and most of them aren't even working. Please look into the matter.
                            Godrej Properties customer support has been notified about the posted complaint.
                            Dear Sweta T,

                            We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                            Regards,
                            Team Godrej Properties
                            Dear Sweta T,

                            We apologize for the unpleasant experience you had. Request you to share your contact number and flat details / project Name so that our team member can connect with you at the earliest to assist you further.

                            Regards,
                            Team Godrej Properties
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                              K
                              kprash
                              Apr 4, 2022
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                              Address: Godrej Green Park, Mamurdi Pune

                              I have give token for unit 308 (GCPTB40308), Tower B4 at Mamurdi, Pune on 30 mar22. Due to financial issue, I have initiate cancel booking email 1 Apr 2022 to bhanu.[protected]@godrejproperties.com, nirmal.[protected]@godrejproperties.com,
                              sunil.[protected]@godrejproperties.com

                              But today they denied for refund (Asking proof ), Its my own hard money. Kindly refund earliest
                              Godrej Properties customer support has been notified about the posted complaint.
                              Dear Kprash,

                              Greetings!

                              Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                              Regards,
                              Godrej Properties.
                              kprash's [Complaint's author] reply, Apr 9, 2022
                              Hello,

                              Please respond earliest.

                              Regards,
                              Kprash
                              Hello,

                              Could you please reply here after 10 days?

                              Thanks,
                              Prashant
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                                A
                                AGhosh1979
                                from Noida, Uttar Pradesh
                                Apr 1, 2022
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                                Address: Golf Links, Greater Noida

                                I made a booking with Godrej in there project Crest Villas, Golf Links, Greater Noida & paid an amount of 7.5 lakhs in 2017.

                                After few months my financial conditions changed drastically & I asked them to cancel my booking refund my money as I had not signed any agreement till then.

                                It’s been almost 5 years & after writing emails & talking to RM’s they just have one thing to say “ Your Money has been forfeited” & why are you still pursuing it after so many years as if my money has no value. Shameful attitude to say the least.
                                I have told them that my father is suffering from Kidney problem and I need the money that is why I am pursuing, so that I can get him treated but they are so rigid especially Mr Amber as if our money grows on trees & only Godrej is the only company who is doing right thing with everyone.
                                Godrej Properties customer support has been notified about the posted complaint.
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                                  S
                                  suresh.mumbai
                                  from Mumbai, Maharashtra
                                  Mar 31, 2022
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                                  I have booked a flat in Godrej Urban park by paying the booking amount of Rs.931, 410 on[protected].

                                  Due to personal reasons I wanted to cancel the booking and hence informed the sales executive on 23rd March 2022 with in 3 days.

                                  After that I was asked to sent an email and hence sent an email on 28th March 2022.

                                  I am not getting any response from Godrej properties for the cancellation and refund of the amount paid by me.
                                  Godrej Properties customer support has been notified about the posted complaint.
                                  Dear Suresh,

                                  Greetings!

                                  Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                                  Regards,
                                  Godrej Properties.
                                  suresh.mumbai's [Complaint's author] reply, Apr 1, 2022
                                  Dear Sir/Madam,

                                  In addition to my yesterday's complaint, I wish to update the following:

                                  My customer code is: 0010066972.

                                  I have intimated about my decision to cancel the booking on 23-03-2022 i.e within 3 days after booking to the concerned sales executive Mr.Rollien over phone and then by email on 28th March 2022 to Mr.Amarpreet.

                                  But till now no response received from Godrej properties.

                                  Kindly cancel the booking and refund the full amount urgently.

                                  Thanks & Regards
                                  Suresh Thiruvambalam
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                                    T
                                    True Informatica
                                    Mar 29, 2022
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                                    Hi
                                    I have booked two flat in Godrej property mahalunge with cp and he promised to give cash back benefit of rs 2 lakh but after getting the booking amount they are refusing and not picking the phone.
                                    Godrej Properties customer support has been notified about the posted complaint.
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                                      N
                                      Mar 28, 2022
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                                      Address: Gurgaon

                                      I am the Owner of D-106, Godrej Aria, Sector 79 Gurgaon. It's a matter of Oct 2021 when I have requested Godrej Team to please do some polish on my Main Gate of the flat, as it was looking dull since the time of handover. Mr. Amit Kapoor from the project team of Godrej, never does the work on time, and when he does he provides an inexperienced person every time as per my experience so far.

                                      Recently, he provided the polish service on my gate in Oct 2021 as you can see in the attached image. It seems it was done by a Mochi, not a polish painter ( as you can see in the images). I have requested him to please do it again and please bring a guy who is an expert in this field.

                                      A few days back, he brought a guy who destroyed the gate by applying thinner on the gate and damaging the polish (attached 2nd image).
                                      Now tell me from what angle Godrej is so-called one of the best brands in real estate. But in reality, Godrej is a pathetic builder as we already know and here you have proved it.
                                      Why are we paying such huge maintenance here in cheap Godrej society?
                                      You guys are always doing a phone call to ask for the best rating, are these your services that are capable of good ratings?
                                      Godrej Properties customer support has been notified about the posted complaint.
                                      Apr 05, 2022
                                      Updated by [email protected]
                                      How has this ticket been marked as resolved? Who worked in this ticket, this is still open.
                                      Apr 05, 2022
                                      Updated by [email protected]
                                      Poor Handicaped Godrej Team, it seems don't have the hands to type an acknowledgment email.
                                      Verified Support
                                      Apr 11, 2022
                                      Godrej Properties Customer Care's response
                                      Dear Mr Grover,

                                      Greetings!

                                      Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                                      Regards,
                                      Godrej Properties.
                                      Apr 12, 2022
                                      Updated by [email protected]
                                      To whom have you raised this concern that I haven't received a single call from Godrej yet. Can someone from higher management call me and understand the issue. Because CBRE and Godrej's Manager who is appointed here in our society it seems that they are of no use. They are only here for harassing us nothing else. I will definitely give you a ZERO rating if any survey comes.
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                                        N
                                        ngpune
                                        Mar 26, 2022
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                                        I made a payment of Rs. 50, 000/- on 20th March 2022 for booking a 1BHK flat in Godrej Skyegrees Phase 2, Pune online on your portal link. Payment was made through Credit Card with the transaction ID :[protected]. I was not shared any confirmation on the booking status on the same day though I was told that Booking allotment will be done immediately after online payment for Booking. Next day when the confirmation of payment and other formal details were shared with me, I found that parking allotment and many other terms and conditions were not what were told by the sales executive during the sales pitch and hence I immediately cancelled the booking.

                                        My cancellation amount has not been refunded yet even after confirmation from your staff. Your sales team is not responding swiftly and my refund is not yet processed. I did not even accept the proposal email, as the terms and conditions were not agreeable to me since they were different from those that were told to me during the sales pitch verbal communication. I immediately cancelled the booking within minutes after receiving the formal quote .

                                        Request you to immediately help me with returning my cancellation refund as I am in urgent need of funds.
                                        Godrej Properties customer support has been notified about the posted complaint.
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