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Godrej Properties Complaints & Reviews

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Updated: Mar 29, 2026
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Godrej Properties reviews & complaints page 14

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R
Riddhima26
Dec 15, 2021
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Address: Gurgaon
Website: www.godrejproperties.com/gurgaon/residential/godrej-nature-plus/overview

I am an architect and journalist based in New York, and my father who is a client has been a lawfully associated buyer of one of the units in the Godrej Nature Plus 16th Parkview project. However due to pandemic restrictions, and ailing health issues he is currently not in the position to finish his final installments for the unit and we have been repeatedly approaching the Godrej team regarding this. One of their employees misled us and informed us that the cancellation process was not possible, and because of lack of information, my father believed their team.

Later we managed to make certain payments but currently are no longer in the position to bear any more financial transactions for this. I emailed them last week regarding the same.

Now instead of pushing the deadlines for payments, after discussing with our lawyer as per RERA law Section 18 sub-section (a) and the company policies, as buyers, we are allowed to terminate/cancel the project and receive the rightful refund.

I'd like the consumer forum to help us navigate to the right set of authorities and protect us from being misled, and fraudulent behavior.

We'd need to know the protocols for the immediate cancellation of our unit and initiate the payment refund for the same. I have also warned them within the email to not delay because they've been doing so.

I have also requested them to provide any other possible ways wherein we'd restrain ourselves from making any further payments and be penalized to meaningless interest charges since we are not in the financial position to continue this association. Despite our repetitive emails they keep on charging us with irrelevant penalties and interests even though the project payments are not just delayed from our end, but the dates have been extended officially from their end as well.

If there's a pandemic for them, then it also affects us as well. I would really want to resolve this issue peacefully without creating hassle for myself and the organization rather than getting into legal processes.
Jan 30, 2022
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2021
Godrej Properties Customer Care's response
Dear Riddhima,

We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
Mar 11, 2022
Updated by Riddhima26
My father who is the rightful owner of this unit T4-0101 can be reached via email: [protected]@gmail.com
Verified Support
Mar 11, 2022
Godrej Properties Customer Care's response
Dear Riddhima26,
Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
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    S
    Sparsh020
    from Pune, Maharashtra
    Dec 9, 2021
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    I had recommended a property to one of my friend in Godrej Hillside, Pune and was been promised a gold voucher, but it's been December now and all we are getting is fake promises from my RM Manoj and his supervisor Ujjwal.
    You guys only give fake promises whether it is related to possession or getting a reference voucher. We have paid 90% of the flat value in Godrej Elements However it's been 1 full year of fake possession commitment. I would never recommend anyone to buy a property with Godrej as it's no less than a local builder.
    Godrej Properties customer support has been notified about the posted complaint.
    We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

    Regards,
    Team Godrej Properties
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      V
      Vatsh Abhinav Singh
      from Kolkata, West Bengal
      Dec 7, 2021
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      Address: Kolkata

      This has reference to my earlier complain submitted on 13.05.2021 against Godrej properties team on the subject matter.

      In the said complain I have mentioned the reasons I had to decide the cancellation of my booking. The team responded saying they will revert back. But it appears that they are slept putting oil in their ears.

      I have knocked them on various occasions. But no reply received.

      Consumer complaints team is requested to take action against the Hidden properties for delaying the matter and not refunding the booking amount of Rs. 50000 plus interest to me.

      Regards
      Godrej Properties customer support has been notified about the posted complaint.
      Verified Support
      Dec 09, 2021
      Godrej Properties Customer Care's response
      Dear Vatsh,

      We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

      Regards,
      Team Godrej Properties
      Dec 10, 2021
      Updated by Vatsh Abhinav Singh
      You people are making fool to customers and then asking the contact details. In case of your demand you would have found out my details from hell. But you could not respond to my last complain, sitting beside like deaf. In my previous complain also I have provided my contact details but didn't receive any call and conclusion from your side. You people are sitting there and doing fraudulent activities. I will definitely expose you to all indian citizens. You are cheaters.

      My contact no. is [protected]. If you have guts to respond my queries over your fake and fraudulent activities, then call me and explain the reasons of your deafness.
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        M
        msgawad
        from Mumbai, Maharashtra
        Dec 7, 2021
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        Address: Lokhandwala Complex, Kandivali (E)

        We had booked 3 bhk flat on 15th Aug 2021 in Godrej Nest, Kandivali -flat no. A 1604 and till date has paid amount of Rs. 11.09 lakhs .

        However, my mom brain cancer got aggravated and we had to divert all our funds and attention towards her treatment. So, we did not had any alternative but to cancel the booking with Godrej Nest. Accordingly, we updated our situation to Godrej Nest and requested them to refund our Rs. 11.09 lakhs on urgent basis, but they refused to refund our money back.

        Kindly help us in getting the refund of Rs. 11.09 lakhs from Godrej Nest
        Godrej Properties customer support has been notified about the posted complaint.
        We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

        Regards,
        Team Godrej Properties
        Godrej Properties has promised to refund our.money and accordingly on their request submitted all original documents and refund form on 31st Dec 2021. However, till now the money has ot been refunded and there is no response. We request you to refund our money urgently.
        Godrej Properties Customer Care's response, Jan 28, 2022
        Verified Support
        Dear Mr. Gawad,

        Greetings from Godrej Properties Ltd.

        Basis our conversation, your request for a refund is in process.

        Please be informed that it should be processed within the nest 5 – 7 days.

        Appreciate your trust and patronage.

        Regards,
        Team Godrej Properties
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          P
          p gadhiya
          Dec 6, 2021
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          Resolved

          Address: Godrej Exquisite, Balkumbh Thane west

          I had given an EOI of Rs. 1, 00, 000 in Godrej Exquisite in February 2020.
          We had tried to contact Mr. Avinash Jadhav the concerned person of this matter but he has left the company.We further contacted customer care and they asked us to visit the site office of GODREJ EXQUISITE, further, we contacted with Mr. Sourabh Pal at the site office on 14th October 2021 and gave him all the necessary documents but he is still keeping us on stand by.
          Its been over 2 months and we are in touch with him but he is asking for irrelevant documents . I request you to refund our EOI of 100000 within 10 days.
          Jan 10, 2022
          Complaint marked as Resolved 
          Godrej Properties customer support has been notified about the posted complaint.
          Verified Support
          Dec 09, 2021
          Godrej Properties Customer Care's response
          We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

          Regards,
          Team Godrej Properties
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            I bought an apartment in Godrej Infinity Pune back in 2017 and got possession in 2020. I went with Godrej Properties because it is a well known brand. Little did I know that it is going to be such a trouble. I am based out of India and before possession, a major leakage in ceiling was identified. When reported, team confirmed it is fixed. Very recently I rented the property and my tenant informed there has been leakage (in the same area as...
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            N
            nileshb4u
            from panvel, Maharashtra
            Nov 28, 2021
            Apr 3, 2024
            This thread was updated on Apr 3, 2024
            Resolved
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            Resolved

            About frequent unwanted marketing calls

            Address: Panvel Navi Mumbai

            Now a days I am getti g frequent calls from Godrej properties marketing team which are unwanted and very irritating..within a day they call 3-4 times even after I asked them to remove my name from their database..they keep me calling which made me feel of harassment..now its beyond by endurance and i can handle this harassment..need some solution asap...
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            K
            komals05
            from Delhi, Delhi
            Nov 21, 2021
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            Resolved

            Water issues in Godrej ICON gurgaon

            Address: Gurgaon

            I bought the property ICONIC 2002 in 2015. Paid full in Nov 2020. I live in dubai, hence was able to visit the property only in Sep 2021. I have several complains.
            1. Kitchen leakage: I have rented the property in Oct 2021 and since 1 month my tenants are facing so many issues.
            Major leakage in kitchen sink area.
            2. Electricity issues: There is no sub station. as mentioned in BBA, there should be a sub station, but...
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            A
            a5109
            from Gurugram, Haryana
            Nov 20, 2021
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            Resolved

            I booked at flat with Godrej Summit on 31st July and I’m writing this on 21st November.
            I have the sanction letter, I’ve already paid the 10% amount but the team says we have to wait for Builder Buyer Agreement, an agreement which we’ve been waiting for, for more than 3 months with no updates whatsoever. Each time I call up the Sales or Admin team; they seem clueless and no timelines are given. At the time of sales, a ready to move in property was shown with 45days buffer for maintenance work.
            Extremely disappointed with the team and the process.
            Dec 28, 2021
            Complaint marked as Resolved 
            Godrej Properties customer support has been notified about the posted complaint.
            Verified Support
            Nov 23, 2021
            Godrej Properties Customer Care's response
            We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

            Regards,
            Team Godrej Properties
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              V
              Varun Vasishth
              from Gurugram, Haryana
              Nov 11, 2021
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              Poor Services and high maintenance charges

              Dear Sir,

              We have recently bought the property at Godrej 101 at sector-79. Initially, being a first-time buyer everything was found lucrative and better than other projects.

              Now, I found the following discrepancies in their commitments and quality services.
              1- As per RERA the project deadline was Feb 2021 but the construction of three Towers has yet to start.
              2- Developer, strategically delayed...
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              S
              Sreekanth Rajagopal
              Nov 9, 2021
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              Resolved

              Address: #J2 301, Godrej Eternity Off Kanakapura Main Road, Holiday Village Rd, Near Sri Kumaran’s School, Mallasandra, Karnataka 560062

              Hi,

              My flat J2 301 in Godrej Eternity Bangalore has seepage issues. It has been just under two months since we shifted. It is a new apartment complex.
              Complaint has been raised in MyGate (21st Sep Request ID: 727) and constantly following up with customer service and handover team for resolution with no avail. No one attends to your queries and they come for site visit and no action is taken It has been more than a month since the issue and it is all the more worse now. Customer service cite lack of labour and just the skirt the issue.

              The dampness issue was raised in Dec'20 before handover and was highlighted and still it is persisting. No suitable solution or work is carried out. I am appalled on how the handover process was undertaken without fixing the issue. No quality checks

              I regret the decision of investing my hard earned money here, as the construction quality is very poor and absolutely no regard for customer.
              I am very disappointed with the attitude of customer support and quality of construction. Very shoddy work
              I would not recommend any one to invest their hard earned money in Godrej properties. Very unhappy.

              Please can you ask the relevant authorities to take notice and fix the seepage issue at the earliest.

              Sreekanth Rajagopal
              Godrej Eternity
              Dec 15, 2021
              Complaint marked as Resolved 
              Godrej Properties customer support has been notified about the posted complaint.
              Verified Support
              Nov 10, 2021
              Godrej Properties Customer Care's response
              Dear Sreekanth,

              We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

              Regards,
              Team Godrej Properties
              Dear Team,

              Please provide me a number for me to share my contact details.

              Thanks,
              Sreekanth Rajagopal
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                A
                abhijit bhadre
                Nov 9, 2021
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                Address: Godrej Infinity Keshavnagar Pune

                Hi,
                This is Abhijit Bhadre, my flat T2A1904 in Godrej Infinity has leakage issue, it's been just a year from possession date. I have been trying to reach all possible Godrej folks but no one is responding. It's been over a month now sent them many emails but no luck. Very much disappointed with the quality of construction and support.
                Godrej Properties customer support has been notified about the posted complaint.
                Dear Abhijit,

                We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                Regards,
                Team Godrej Properties
                Where Can I send direct messages, please guide. Thanks.
                I have already shared the flat number and address is Godrej Infinity, Keshavnagar, pune
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                  Address: Mumbai

                  Dear Citizens,
                  I made the mistake of booking a flat in Godrej Nest in Kandivali East, Mumbai in July 2021. In August 2021 I was offered admission to an executive MBA course at Indian School of Business whose fees is appx 36 lacs as it’s India’s best MBA school. Due to this I requested Godrej Properties to cancel my booking and refund my token amount of Rs.5.00 lacs. It has been more than 2 months since my request and...
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                  Address: Devanahalli, Bengaluru

                  With reference above subject, due to some financial constraints I want to make a cancellation request for my booked 3BHK Flat wide no. GDRW1A703.
                  I have tried so much to arrange the remaining 5% advance amount for agreement and some part amount by selling some of the properties in my home town but have been unable to succeed. Also, there is one more Home Loan running in LIC HFL for the earlier purchased plot and Managing that itself...
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                  R
                  Ramesh_Kanna
                  from Pune, Maharashtra
                  Nov 6, 2021
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                  I have been getting lot of [censored] unwanted calls from the marketing team of godrej properties, even after several request asking them to remove my name and number from their databases. I have been getting lot of calls which is disturbing me. every alternate day i have been getting calls even after repeated denial that i am not intrested they have been calling me. It really frustating
                  Godrej Properties customer support has been notified about the posted complaint.
                  Dear Ramesh,

                  We regret the inconvenience caused to you. Please share the contact number on which you are getting messages as it will help us to assist you further and take necessary measures to avoid such inconvenience.

                  Regards,
                  Team Godrej Properties
                  Ramesh_Kanna's [Complaint's author] reply, Nov 11, 2021
                  Dear Sir/ Madam,
                  Please remove my contact number: 7795753346 from telecalling data base I'm not interested purchase any new flat but still I'm getting calls everyday please do needfull
                  Hi Ramesh,

                  Greetings!

                  Is there anything, in particular, we can assist you with?

                  In case you are interested in any of our projects, please let us know and our team would get in touch with you to help you further with the details.

                  Regards,
                  Team Godrej Properties
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                    Kashish85
                    Nov 5, 2021
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                    I have been receiving 6-10 calls each day from Godrej Properties, I have requested them several times not to call as I am not interested but the calls don't stop.
                    This is highly irritating, please help to stop these calls.
                    Godrej Properties customer support has been notified about the posted complaint.
                    Dear Kashish,

                    We regret the inconvenience caused to you. Please share the contact number on which you are getting messages as it will help us to assist you further and take necessary measures to avoid such inconvenience.

                    Regards,
                    Team Godrej Properties
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                      R
                      Rakhee5
                      Oct 30, 2021
                      Resolved
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                      Resolved

                      Allotted Flat with Full Booking Amount sold to Another Customer

                      We paid Rs. 50, 000 upfront for a flat suggested as per live inventory at a Road Show in Pune at Fairfield Marriott, 12th of Sep. 2021 without even visiting the site upon convincing strategy of their Sales Rep. - Prajwal Muralidhar. We visited the site same week and met their another highly skilled sales rep Mr. Saurabh Mali and got completely convinced and within 6 days on 18th Sep. 2021 completed the 5.5% booking amount by paying additional...
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                      S
                      Sakaldeep_03
                      from Mumbai, Maharashtra
                      Oct 29, 2021
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                      I booked a 2bhk along with my friend in Godrej Nuture, Mamurdi Pune but due to personal circumstances I am not able to go ahead with the deal, however my friend is continuing with the purchase. I am being denied refund of my booking amount (50000). Ideally I should get the full refund however any nominal deduction is understanble but denial of no refund of any type is unfair. Request you to please do something. It is not expected from brand like Godrej, how will I trust in future for anything.
                      Godrej Properties customer support has been notified about the posted complaint.
                      Dear Sakaldeep,

                      We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                      Regards,
                      Team Godrej Properties
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                        carohit_20
                        Oct 28, 2021
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                        I made an expression of interest in Godrej Woods Noida and made a payment of Rs 1 Lac on 15th Sep on the promise of sales representative saying that this amount will get refunded within 30 days and I need not worry and should get the priority number alloted. I was clear and had not even discussed with my family but made the payment on his promise. I made a decision not to go ahead with this on 16th after discussion in my family and send them out a mail for refunding the money. It has been 45 days now and I am always getting a response refund will reflect soon in next 10-15 days, not sure when this will be done.

                        Pls get the refund processed on priority as it has already been more than 30 days as committed.
                        Godrej Properties customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 02, 2021
                        Godrej Properties Customer Care's response
                        Dear Rohit,

                        We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                        Regards,
                        Team Godrej Properties
                        Nov 09, 2021
                        Updated by carohit_20
                        Hi, my contact number is [protected] and there was no flat number allotted since I cancelled before the booking.
                        Nov 11, 2021
                        Updated by carohit_20
                        Any update please, no one has contacted me and there has been no development on this complaint.
                        Verified Support
                        Nov 11, 2021
                        Godrej Properties Customer Care's response
                        Dear Rohit,

                        Greetings!

                        Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                        Regards,
                        Godrej Properties.
                        Nov 16, 2021
                        Updated by carohit_20
                        No response yet, can you pls confirm what is the update on this.
                        Nov 19, 2021
                        Updated by carohit_20
                        Pls update on this complaint, when will I get the refund, not expected this kind of behaviour from a brand like Godrej.
                        Nov 24, 2021
                        Updated by carohit_20
                        Can anyone pls update here, I am not getting any response. How much time is required to get this checked?
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                          PreetiMayank
                          Oct 27, 2021
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                          Hi Team,
                          We have given 1 lakh Rs. on 2nd September 2021 to book Godrej Nature Plus #serenity project
                          On 4th september we decided to withdraw the amount and decided to drop the idea of booking this flat
                          We were in constant touch with Jatinter Singh(Sales Representative) from Godrej
                          Lately Mr. Jatinder have stopped responding to us and we are not sure on the status of our EOI amount
                          We were told that in 30 days we would be getting the refund but now we don't know the status of refund.
                          Godrej Properties customer support has been notified about the posted complaint.
                          Dear Preeti,

                          We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                          Regards,
                          Team Godrej Properties
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