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Godrej Properties Complaints & Reviews

2.5
Updated: May 9, 2025
Complaints 667
Resolved
301
Unresolved
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Godrej Properties reviews & complaints page 16

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D
Devendra_Mehra
Sep 4, 2021
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I visited your Kandivali Godrej Nest site and booked a flat 1101 A on 7Aug21 and i cant proceed further for many reasons, some if it is personal. I really need my hard earned token money back 5 lacs. Can you please help me ? Hoping for positive response
I was made to sign the document as it late night without fully understanding the terms and conditions. Pls help as i am going through serious mental health issues due to this.
Godrej Properties customer support has been notified about the posted complaint.
Dear Devendra,

Greetings!

Dear Saurabh,

Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
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    Muditicon
    Aug 31, 2021
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    Applied for refund against flat booked in ICON project Gurgaon, Haryana almost a year back but no response from the Godrej team in Gurgaon. Kindly provide escalation matrix to raise our issues to higher authorities.
    Godrej Properties customer support has been notified about the posted complaint.
    We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

    Regards,
    Team Godrej Properties
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      M
      Mallika@1234567
      Aug 30, 2021
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      Address: Ahmebadab

      The property that we have booked with Godrej Garden City - Project Green Glades Flat No GGLC2101 Tower C2 on dated 27.07.2021 in the name of Ms. Mallika Arya was cancelled because Ms. Mallika Arya is an employee in Govt Bank (Union Bank of India) and as per the cost sheet provided by you can't give the loan required by us which results that the cash to be paid for the property is beyond our capacity.

      Hence, we request you to kindly arrange to refund us the amount Rs.100001.00 as soon as possible.
      Godrej Properties customer support has been notified about the posted complaint.
      Hello Godrej Team

      Waiting for the response

      Regards
      Mallika Aarya
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        M
        Mallika@1234567
        Aug 30, 2021
        Resolved
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        Resolved

        Address: Ahmedabd

        As we had discussed, the property that we have booked with Godrej Garden City - Project Green Glades Flat No GGLC2101 Tower C2 on dated 27.07.2021 in the name of Ms. Mallika Arya was cancelled because Ms. Mallika Arya is an employee in Govt Bank (Union Bank of India) and as per the cost sheet provided by you can't give the loan required by us which results that the cash to be paid for the property is beyond our capacity.

        Hence, we request you to kindly arrange to refund us the amount Rs.100001.00 as soon as possible.

        Bank Details is mentioned in below

        Name - Mallika Arya
        Union Bank of India
        Mob[protected]
        Oct 1, 2021
        Complaint marked as Resolved 
        Godrej Properties customer support has been notified about the posted complaint.
        Aug 30, 2021
        Updated by Mallika@1234567
        Please cancel
        Aug 30, 2021
        Updated by Mallika@1234567
        the property that we have booked with Godrej Garden City - Project Green Glades Flat No GGLC2101 Tower C2 on dated 27.07.2021 in the name of Ms. Mallika Arya was cancelled because Ms. Mallika Arya is an employee in Govt Bank (Union Bank of India) and as per the cost sheet provided by you can't give the loan required by us which results that the cash to be paid for the property is beyond our capacity.

        Hence, we request you to kindly arrange to refund us the amount Rs.100001.00 as soon as possible.
        Verified Support
        Aug 31, 2021
        Godrej Properties Customer Care's response
        Dear Mallika,

        Greetings!

        Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

        Regards,
        Godrej Properties.
        Pls do the needful and let me know
        Hello Kindly share the status of refund
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          Venkata Subba Reddy Soppa
          Aug 27, 2021
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          I have made 1 lakh booking amount for 3BHK apartment in Godrej Ananda project in Bangalore with a promise by Godrej agent that they will refund the amount if i dont like the model flat when i physically visit the site. I went through online demo earlier and didnt visit physically.

          After i visited, i didnt like the property as the living was super small and requested to cancel it on June 21st, 2021. It is almost 60 days now, they are tailing and no one responds to emails, or calls and i am still waiting for refund from Godrej.

          I didnt expect this behavior from Godrej given the brand trust people has on the company. I do not know how to proceed as they dont have grievance number or email or escalation contact to reachout to get my amount 1 Lakh. This is my second complaint here as the earlier complaint i raised, no one called me but marked as resolved.

          My contact number - [protected]
          Godrej Ananda - Jodi Apartment (G1906 + G1907)
          Enquiry Number - ENQ[protected]
          Payment Order Numbers : orders #28248 and #28249
          Godrej Properties customer support has been notified about the posted complaint.
          Sep 08, 2021
          Updated by Venkata Subba Reddy Soppa
          I didnt receive any update or call from anyone
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            S
            sunil_singh63
            Aug 26, 2021
            Resolved
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            Resolved

            Insensitive Team

            Address: Godrej Upvan, Thane Extension

            Dear Sir,

            This is regarding our booking the captioned flat No.801 in Godrej Upvan (Tower-9), one of the esteemed projects of Thane Extension. I would like to give my feedback, as under :

            1. The agreement draft was not shared in advance, before going for Registration.

            2. The Draft was not checked at GODREJ's legal/registration Team, rather prepared casually and let basic errors to remain there....
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            Makarand Phadnis
            Aug 22, 2021
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            I am a buyer in 2 properties of Godrej Properties 1. Tranquil @Kandivli 2. Vihaa @ Badlapur
            I also referred a lcustoner lead for Vihaa and the deal was signed in very short time.

            But, after the deal was signed, I was communicated that referral benefits can not be passed on to me because some broker had already claimed the deal.

            PLESSE NOTE THAT THE SAME IS UNTRUE SINCE ALL THE EVIDENCES OF CLAIM ARE IN MY FAVOUR.

            I have written several mails to leadership, but no response / acknowledgement from a single person...
            Godrej Properties customer support has been notified about the posted complaint.
            Dear Makarand,

            Request you to share your contact details and flat details as it will help us to assist you further.
            Regards
            team Godrej properties.
            Thank you for sharing your concern/s with us.

            Our team will get in touch with you to address the issue highlighted. For further assistance, we request you to call us on [protected] and our representative, would be happy to assist.

            We appreciate your business with us.

            Regards,
            Team Godrej Properties
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              A
              Aug 21, 2021
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              I had booked the flat at ur site in godrej forest Grove flat no 2002 .I had paid registration fees twice and had applied for the refund amount of Rs 296723 on 24th June 2020 .
              The same was informed to your sales executive Ms. PRIYA DARSHANI. I request you to please look into the matter and refund my amount. Please refer to the attachment copy of receipt of registration fees.
              Thank you
              Godrej Properties customer support has been notified about the posted complaint.
              We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

              Regards,
              Team Godrej Properties
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                S
                SALIL tripathy
                Aug 21, 2021
                Resolved
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                Resolved

                Delay in possession and Poor quality

                I have booked a flat in Godrej 101 in the year 2015.
                Till date they have not indicated date of possession and at the same time selling remaining flats to new customer at a lower rate in open market .
                The quality of construction is also very poor.
                I have written them letter in past for an amicable discussion but they did not turn up.
                I hope this complain will reach at their higher management and prompt them for...
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                Venkata Subba Reddy Soppa
                Aug 19, 2021
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                I have made 1 lakh booking amount for 3BHK apartment in Godrej Ananda project in Bangalore with a promise by Godrej agent that they will refund the amount if i dont like the model flat when i physically visit the site. I went through online demo earlier and didnt visit physically.

                After i visited, i didnt like the property as the living was super small and requested to cancel it on June 21st, 2021. It is almost 60 days now, they are tailing and no one responds to emails, or calls and i am still waiting for refund from Godrej.

                I didnt expect this behavior from Godrej given the brand trust people has on the company. I do not know how to proceed as they dont have grievance number or email or escalation contact to reachout to get my amount 1 Lakh.
                Godrej Properties customer support has been notified about the posted complaint.
                Dear Venkata,

                We regret inconvenience caused to you, request you to share your contact details as it will help us to assist you further.

                Regards,
                Team godrej properties.
                Dear Venkata,

                We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                Regards,
                Team Godrej Properties
                Hello there,

                I have responded to your direct message with details.
                Venkata Subba Reddy Soppa's [Complaint's author] reply, Aug 26, 2021
                I haven't received any call and issue is not resolved. But I see you people have marked it as resolved
                Venkata Subba Reddy Soppa's [Complaint's author] reply, Aug 27, 2021
                Is there an update, i didnt receive any call
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                  Riddhima26
                  Aug 17, 2021
                  Resolved
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                  Resolved

                  Hi, I am an architect currently based in New York for education. My father had invested in Godrej Nature Plus Highview LLP properties for his retirement plans and had been ritually submitting payments until the pandemic hit.

                  Just like everyone, my father was asked to pause his employment which hit the home financially, and we suffered from an extreme financial crisis, the repercussions of which we are still bearing. On top of that COVID hit our home really bad, and so things weren't so good on medical front either.

                  We have been now recuperating, trying to follow up with concerned officials at all tiers (I would not like to name to respect their privacy) but they have just shut down. Their last email to us mentioned of penalty and cancellation -- which I and our legal advisor totally deem unfit considering we have not been offered the possession.

                  So logically, if such a reputed organization can get affected by the pandemic such that its mechanism delays the delivery date and hence possession of its project by a year, how are they expecting us to be okay. We have tried to reach out to them time and again, with feasible solutions, and asking for cancellation should nothing work out -- but nothing.

                  No response has been obtained from anyone from Customer care to high-leveled executive, everyone is mum. They don't respond to emails, they don't respond to calls.

                  Totally opposite from the way they'd been after our life on the point when we were starting to get interested in their project for future investment.

                  If this is not humiliation then what is. I have read several complaints in person, but I am amazed at the PR work that no negative review appears regarding their projects on established platforms. We have been in touch with several fellow buyers who've faced similar issues.

                  On behalf of my middle-class serviceman father who dreamt big, and invested with this company I request justification and further guidance for this case.

                  Details: Godrej Nature+ HighView LLP

                  I have documents, emails, invoices, and letters as proof and can immediately show them upon. Looking forward to a reasonable solution.

                  Much gratitude.
                  Sep 19, 2021
                  Complaint marked as Resolved 
                  Godrej Properties customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2021
                  Godrej Properties Customer Care's response
                  Dear Riddhima,

                  We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                  Regards,
                  Team Godrej Properties
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                    Z
                    Zharek
                    Aug 14, 2021
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                    Have made payments on demand raised for purchase of flat at Godrej Forest Grove, Pune Flat Code GFGA21201. As we do not want to go ahead with the purchase, we requested Relationship Manager to initiate Forfeiture proceedings and REFUND us the amounts after deducting penalty amount as per the forfeiture clause in the Agreement. THIS WE HAD INFORMED THE SALES OFFICE IN PUNE 6 MONTHS AGO. INSPITE OF REPEATED PHONE CALLS WITH RELATIONSHIP MANAGER AND EXCHANGE OF EMAILS WE ARE STILL WAITING FOR THE REFUND.
                    Godrej Properties customer support has been notified about the posted complaint.
                    Dear customer,

                    We regret your inconvenience, Request you to share your contact details as it will help us to assist you further.

                    Regards
                    Team godrej properties
                    We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                    Regards,
                    Team Godrej Properties
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                      navjagat
                      Aug 13, 2021
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                      Hi I booked my property at Godrej Icon in Sector 88A in Gurgaon on 9th of June 2021. They said to pay full amount in 45 Days with 10% payment to be done in 18 days from booking. After a week I was constantly checking with them to confirm my booking and finish the BBA so that I can apply for Loan. But their CRM team sent me a booking confirmation on 28th of June (18 Days after booking a property). I made a payment of 10% on 2nd July and asked them to quickly do the BBA as I don't have time and loan process will be delayed further. Finally, they did BBA on 7th July. Then I constantly started requesting for agreement as Banks require it. They said I can collect BBA on 19th July (25th was end date for payment). Due to very Bad weather in Gurgaon I said please hand over BBA to bank. On 23rd of July they handed the BBA to Bank. Finally Loan got sanctioned by 4th of August and full payment was made to them. But Now they are saying I also need to pay the interest amount too.
                      Godrej Properties customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 13, 2021
                      Godrej Properties Customer Care's response
                      Dear customer,

                      We regret your inconvenience, request you to share your contact number and flat details as it will help us to assist you further.

                      Regards,
                      team Godrej properties.
                      Aug 16, 2021
                      Updated by navjagat
                      Contact Number: [protected]
                      Flat Details: Godrej ICON Sector 88A Gurgaon, D0302
                      Verified Support
                      Aug 16, 2021
                      Godrej Properties Customer Care's response
                      Dear Navjagat,

                      Greetings!

                      Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                      Regards,
                      Godrej Properties.
                      Aug 18, 2021
                      Updated by navjagat
                      Hi, can you please resolve this issue earliest as the possession date is also lapsed.
                      Aug 26, 2021
                      Updated by navjagat
                      About 2 weeks is over and still no signs of resolution. This is a very serious issue. Never thought such big-name brands can go so down for few thousand of money.
                      My possession date is getting over and i’m still not getting replied or any kind of assistance on my mail to [protected]@godrejproperties.com. Please take a note that i will not be responsible for the delay in possession due to irresponsible behaviour by Godrej.

                      I wish i had not bought any property from Godrej. This is the worst home buying experience one can get.
                      Godrej Properties Customer Care's response, Aug 26, 2021
                      Verified Support
                      Dear Navjagat,

                      Apologies for the delay, We have re-escalated your query and assure you that we are dealing it with high priority. Our representative will connect with you soon, request you to allow us some time

                      Regards
                      team godrej properties.
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                        Hiteshnri
                        Aug 12, 2021
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                        Address: Pune

                        The Bharat Ramchandani and Jyoti borwade are con salespeople. They both do false commitments. Now there several changes in the possession flat. Quality is also not good
                        Godrej Properties customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret your inconvenience, request you to share your contact details so that our team could assist you further.

                        Regards
                        Team Godrej properties.
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                          Divya Anchan
                          Aug 6, 2021
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                          I had invested in the Godrej Infinity Pune property when the property had launched. As an NRI investor the brand name was enough for me to place my trust on the construction. However within a year of getting the possession we had leakage issue in our parking spot and no light.
                          I had raised multiple complains with Godrej properties RM and have been following up for more than a year to fix this issue.
                          There was no cooperation from the Godrej team instead I had to go back and forth and send multiple follow up. The issue is still pending and there is still leakage and our tenant keep complaining which is embarrassing. I am so disappointed with Godrej and the unprofessionalism I have seen to fix an issue which shouldn’t be in a new property.
                          +2 photos
                          Godrej Properties customer support has been notified about the posted complaint.
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                            Divya Anchan
                            Aug 6, 2021
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                            I had invested in the Godrej Infinity Pune property when the property launched. As an NRI investor the brand name was enough for me to place my trust on the construction. However within a year of getting the possession we had leakage issue in our parking spot and no light.
                            I had raised complain with Godrej properties RM and have been following up for more than a year to fix this issue.
                            There was no cooperation from the Godrej team instead I had to go back and forth and send multiple follow up. The issue is still pending and there is still leakage. I am so disappointed with Godrej and the unprofessionalism I have seen to fix an issue which shouldn’t be in a new property.
                            +1 videos
                            Godrej Properties customer support has been notified about the posted complaint.
                            Aug 06, 2021
                            Updated by Divya Anchan
                            More photos of the parking

                            Verified Support
                            Aug 10, 2021
                            Godrej Properties Customer Care's response
                            Dear Divya,

                            We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                            Regards,
                            Team Godrej Properties
                            Aug 10, 2021
                            Updated by Divya Anchan
                            How do I send direct message with details?
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                              Kirti sood75
                              Aug 2, 2021
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                              Resolved

                              Hi. I had blocked a plot in Godrej woodland by paying a amount of 3 lakh change and later on I cancelled it and booked a flat in Godrej annanda. In spite of several reminders they are only giving assurances and it's been 3 months and I am yet to receive the refund. I am a existing customer of Godrej and also have a flat in Godrej woodsman estate. I hope the senior management intervenes and solve the issue.
                              Sep 2, 2021
                              Complaint marked as Resolved 
                              Godrej Properties customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 02, 2021
                              Godrej Properties Customer Care's response
                              Dear Customer

                              We regret your inconvenience, request you to share your contact number and flat details as it will help us to assist you further.

                              Regards
                              Team Godrej properties.
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                                Suhailjor
                                Jul 24, 2021
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                                Hi,

                                My name is suhailahmed k shaikh and has registered 1306 flat no at Highland Raigarh project. I cancel this booking due to no bank was giving me credit as I work in Ghana.

                                I request for the refund and there is no action on that. So pls I need my money back.

                                Regards
                                Suhail
                                Godrej Properties customer support has been notified about the posted complaint.
                                Dear Suhail,

                                We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                                Regards,
                                Team Godrej Properties
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                                  Ansh55555555
                                  Jul 24, 2021
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                                  Hi, I follow up with sales executives regularly to refund the token amount but its not yet initiated. He is saying that the token amount will be debilitated next month after 15 August. This is really very unprofessional as at the time of token they mentioned that they will initiate processes the same day but its not yet initiated.

                                  I am not happy with the service. to get my amount I have to wait for 1 month. this is completely mental harassment that Gofrej executives are doing.
                                  Executive Name is Shashi
                                  Project Name is Mahalunge Hill Retreat, Phase 5.
                                  Godrej Properties customer support has been notified about the posted complaint.
                                  Dear Ansh,

                                  We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

                                  Regards,
                                  Team Godrej Properties
                                  These guys have also cheated us. We booked the flat (T1-403) through Sashi in the same project and the flat registration has not been done yet. CRM members- Neha Pawar and Gaurav Joshi are the worst people serving Godrej properties. Management should take action against them as they are spoiling the brand image of Godrej. People are losing their trust in Godrej Properties.
                                  Thanks,
                                  Ravi Sharma
                                  ravi.[protected]@gmail.com
                                  [protected]
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                                    rajatkedia1987
                                    Jul 23, 2021
                                    Resolved
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                                    Resolved

                                    Address: Pune

                                    I have given a token of Rs 50000 against Godrej Hill Retreat, Mahalunge - Pune on 4th July 2021. I was convinced by the sales person during my visit that the refund would be processed 15 days after I send a cancellation note. I cancelled my token the very next day on 5th July 2021 over email and phone after our family discussion. I was again asked to send a formal cancellation email on 15th July 2021

                                    However, I haven’t received the refund yet. Nor I have received any communication that the refund has been processed and will be sent to me by a certain date. I didn’t know if the refund would come to my HDFC credit card through which I did the payment or to ICICI bank for which I have provided a cancel cheque

                                    I am not getting a clear message from godrej properties on the refund. Kindly assist me the process so that the refund can reach me as early as possible
                                    +1 photos
                                    Aug 1, 2021
                                    Complaint marked as Resolved 
                                    I have received the money. Thanks
                                    Godrej Properties customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 23, 2021
                                    Godrej Properties Customer Care's response
                                    Dear Rajat,

                                    We regret the inconvenience caused to you. Please share your contact number and flat details as it will help us to assist you further and take necessary measures to avoid such inconvenience.

                                    Regards,
                                    Team Godrej Properties
                                    Jul 24, 2021
                                    Updated by rajatkedia1987
                                    My phone number is [protected]
                                    I have added the details of the token in the image shared with my complaint
                                    Kindly assist
                                    Verified Support
                                    Jul 26, 2021
                                    Godrej Properties Customer Care's response
                                    Dear Rajat,

                                    Greetings!

                                    Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

                                    Regards,
                                    Godrej Properties.
                                    Jul 29, 2021
                                    Updated by rajatkedia1987
                                    Hello @Godrej Properties

                                    I haven’t heard back from anyone in your team and neither is the money refunded yet

                                    Kindly look into this urgently
                                    My number is [protected]
                                    My contact number is [protected]
                                    I have attached the token photo earlier
                                    I had applied for a plot in Godrej Retreat project at Faridabad and as per requirement, an amount of R.s.5.00 Lacs was deposited vide cheque #138 dated 14.11.2021. As per the agreed terms, if we don't get any allotment during the draw, our money will be refunded max within 30 days. However, inspite of filing the online refund request and thereafter following up a number of times, we are yet to get our refund. Need urgent action on your part as the matter has already substantially delayed.
                                    Madan Behl
                                    priority No.509
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