Godrej Properties Complaints & Reviews

After so much of chasing with RM, I have still not got the payment receipt of my flat for the society charges paid of rs. 70000/- paid towards society fund.

Also I have not received neighbirm app login details for which I have to everytime go to main gate to collect my inventory.

It's been more than a week I have taken possession but still basic services are not given by the builder.

After so many follow-ups of emails and what's app with various RM of godrej, I am still hopeless and helpless.

My flat is I'm godrej infinity pune
T3b0502.

Please help to resolve thisatter at the earliest.

Many thanks,
Regards,
Darayus. Sarkari
[protected].

We have cancelled the flat booking at Godrej forest grove Mamurdi in month of Feb’2020. We also have shared the signed cancellation form along with bank details to refund money.

But till date we have not received any amount back. Tried to call Relationship manager assigned ( Ritesh ) multiple times l, but he is not receiving the calls.

Regards,
Vishwanath Pattar
[protected]

Sales team of Godrej Properties are using unfair practices to induce consumers to buy flats.
They do not disclose the approved layouts intentionally at the point of booking which have also not been disclosed on RERA space for this project. There are significant differences between the approved layouts and their marketing brochures which eventually makes difference in CARPET AREA which is indicated on agreement for sale. Please see attached the difference in layout.
In the approved layouts, there exists enclosed balcony area in the middle of living room, kitchen and 2 bedrooms which is not considered a CARPET AREA but part of "EXCLUSIVE AREA" which is normally dedicated for balcony and Utility area only.

I have booked a 2bhk flat in godrej hillside2 (Baner mahalunge), in march 2020, paid rs 586181.84 in 3 parts as:
1. Adv booking amount : rs 200000 /-
2. Express token: rs 100000 /-
3. Within 30 days of booking: rs 286181.84 /-

Stamp-stamp duty is not paid yet because i have requested for "cancellation" on june 30th, 2020 due to below reasons:
1. Godrej properties keeps changing "possession dates every time.
At the time of giving"adv booking amount "their sales team confirmed the possession time as"december 2022". But when they sent initial draft it was mentioned as 31st march 2023 and now they have changed to 31st october 2023 and it may get delayed due to covid-19 situation

2. I have am also stuck in india due to covid-19 issue only and not sure when i will be able to travel back, which is causing lot of financial issues and the loss of job in"australia". Though i am working here in india currently, my earning is less here.

3. Godrej properties is taking advantage of putting name of"rera"every time they want to change"possession date". They are taking advantage in the name of"covid-19"as well, but not giving same benefit to their customers. After explaining my current financial situation they should have given me other late-payment options but they want to charge 5% more on delayed payment.

Covid-19 have affected everyone, inducing customers who booked such an expensive properties while they were overseas and now not in a position to take"loan for such a huge amount" because now they cant return to their original job was in overseas country.

I want to file a lawsuit against godrej properties and i will be looking for support from many other customers, since they have denied to refund my amount which is rs. 5.86l. They are telling that the entire amount will be forfeited and considered as a cancellation charges. So much unfair.

Thanks,
Mr. Makwana

Godrej properties bathroom smells horrible during pick hours. Godrej property are not committal to property owner. Their after sell is horrible.

I have booked a flat in godrej infinity pune.
My possession is been delayed and there is no proper communication from the company. They have taken 90 percent of the money.

I paid token amount of 5 Lacs for unit number 1103 in Tower 1 on 29th July after verifying the layout given by the sales team and possession date committed as 30th Sept 2024.
Application form was sent for my consent on 31st July where I asked Godrej team to include layout provided to me and possession date was also mentioned as 30th Sept 2024.
After 1 week, when I asked for draft copy of agreement for sale and related annexures, I realize that there are differences between floor plan and layout mentioned in annexure H and the layout shared with me before booking. Also, draft of "agreement for sale" mentions possession date as 30 March 2025.

Due to the reason of discrepancies between layout shared before booking and approved annexure and non disclosure of new possession date at the time of booking, I am asking for the refund of my amount of 5 Lacs.

I have been said on the call that booking amount will be forfeited. In addition, there is pressure created on me to also make further payments by applying interest on the next payment.

It has been very unprofessional and unethical behavior on part of Godrej properties. I would expect that customer care department shall intervene and accept their mistake and return the booking amount.

Abhishek SINGHAL

I have booked a flat in godrej hillside, baner mahalunge, pune last year sep, 2019 via it's official partner keymansions pvt. Ltd. Post verifying it with sales representative from godrej co-ordinating for further process. The channel partner promised commission, paid post registration of my flat. I got my flat registered in feb, 2020 as per schedule and informed the agent from the channel partner. Since then he is just made this overall process so bitter by mostly not keeping up the committed dates or not responding even after multiple followups. And interestingly the sales person who was co-ordinating is asking not to include godrej in these mails. Highly condemnable act. I have great trust in godrej brand and hats the reason i entertained the channel partner considering they are godrej official partners. I can share the name and contact details of the sales person and the agent along with the mail as evidence. Please help in concluding this as this is mentally torturing.

Order no: AR16073 and ordered from godrej aer website but totally very very worst customer support. There is no responsibility in email and calls so I contacted godrej grievance and godrej principal officer email ID but no responsibility. So very very frustrated. Very worst customer support. Finally, I dispatched legal notice to they head office of Mumbai but still no responsibility. This is last warning complaint. Else case will be filed in court. I requested you to kindly refund my money with compensation.

I booked an apartment in godrej properties gfg pune gfg a1 1308. I had paid about 4.25 lakhs for which i also have receipts. Due to the current circumstances, i have cancelled my unit. I was told that there was nothing binding till we actually registered our agreement. We have not done any agreement yet, but i was told that there will no refund policy.

Contact no : 91 [protected]

I have cancelled my unit at gfg a1 1308, and submitted to documents for stamp duty refund. It's been over 3 months now. No response on status of the same.

And no response form customer care as well. Can you please check & help on this asap?

My self Baljitsing Chaudhari, Yashpalsing chaudhari and Priyanka Girase booked the flat at Godrej 24 through "Cennet real estate and consultancy"
so Godrej sales person Pratik Patil, Ankit narvekar changed the channel Partner name as "Investo Expert", the booking applicant never ever had discussion with "Investo Expert" then also this sales persons give us the below reasons and changed the Channel partner name.

Reasons - Your Family member had done the VC through "Investo Expert"

Note - From my family member Yashpalsing chaudhari, Baljitsing chaudhari and Priyanka girase never ever had a communication with "Investo Expert".

We sent an email to sales persons and there head as "Payal sachade" to clear the confusion then also "Pratik patil" and "Ankit Narvekar" told me over a call not on email that decision is done and result is from "Investo expert" (CP).

So its request from your customer "WE BOOKED THE FLAT THROUGH CENNET REAL ESTATE AND CONSULTANCY" only.

Please look into it and send us the confirmation from authorized person
from Godrej Properties limited.

Good evening! Hope you are doing well.
Since you were busy, thought to write an email to you, so you have the background from the customer side and not from the Pratik side (Your colleague).

So, we came to Godrej 24 on 12th July 2020 to book a flat after getting a reference from Akshay.
We came around 12 :15 PM to Hinjewadi site and was asked to wait till Pratik Patil to come and brie[censored]s. Since he was busy, he recommend taking a tour for a sample flat tour, and then we insisted to see the actual flat. Since there was construction going on, they took us to the corner flat which later said by Akshay you will get the same exact flat but on the opposite side of the building. The same was confirmed by Patrik Patil that your flat will be corner flat which you saw on the Construction site.
My spouse repeatedly asked/confirmed with Patrik whether the flat they are selling to us is the corner flat which we saw on the Constructions site and he said yes.
Since we went through lots of Negative reviews on different websites including google search engine, we were skeptical about the same at Godrej 24. Nevertheless, we got the booking formed signed without building layout and floor plan. So, even if Pratik has mentioned E3-0103 in Cost Sheet, which is corner flat as per Pratik but it is NOT and Indeed it is adjacent to the Corner flat. If he says E3-0103 is a corner flat, then I suppose every flat in Godrej 24 should be Named as CORNER flats for sale :)

Moreover, the brochure wasn't provided with an excuse of COVID-19 but later our CRM mentioned that the brochure was not available/finished (Which means he lied to us maybe for some purpose). He didn't bother to clarify the layout with us and we keep on asking/insisting him that info you provided is for Corner flat. We were around 5:30 PM but he didn't have time for such deals but he already knew that we were tricked :(

We got the layout on the day when the cheque for 251000 Rs/- was cleared which was 23rd July. So, Now I should assume this was deliberately done?? Not sending layout on the same day of booking or attaching to booking form??
Upon asking Patrik that this is not the corner flat on phone on 23rd July evening, he said it is but next to corner flat but you can call that as "CORNER FLAT". So, either you guys have falsely sold that to us, or I should say that you even didn't know which flat you are selling to the customer. If you sold it falsely to us, I feel cheated and I am expecting something from you guys as your Sale Executive words weren't so humble, and despite he said he was correct while showing the flat, which is NOT true. And if you say that you guys aren't sure what you are selling then Perhaps, I feel pity for you. In both the scenario, I am still expecting something from you and it's no SORRY or apologize.

After Akshay said that customer will cancel the flat booking, he showed us two options of 940 sqt flats which are of course are good, but I need to pay an extra 10 lakhs and he said it's non-negotiable. So, this is how you retain your customer Payal?

My wife and I are highly disappointed not by the GODREJ band but the way YOU guys dragged this to us or I should say I am disappointed by GODREJ. Not a way to treat your customer and if you don't have time, there is a way to bargain in for Time. If you don't know this, then you guys shouldn't be in customer service as customer satisfaction is the highest level of achievement for any brands.

U have booked a unit in godrej forest grove unit no a2-403
Due to current scenario uncertainty of every things, kindly cancel my above unit and refund my amount.
Because of financial uncertainty of job payment salary deductions 20 / 30 % and no promotiin and hikes; i had to take this decision.
Please accept it. I mailed by condition 2 months back to your sales team on cancellation and refund my amount asap.`


I need 545, 427 inr rs refund gidrej forest grove a2-403
Because of covid 19 situation

The sales team wants to profiteering from people struck in pandemic

I have booked a unit in godrej nirwan, unit no t4-302 due to current scenario uncertainty of every things, i had sent mail 2 months back, to kindly cancel my above unit and refund my amount.
Because of financial uncertainty of job payment salary deductions 20 / 30 % and no promoting and hikes; i had to take this decision.
No agreement or sales deed was done.

I need 265, 209 rs refund in godrej nirvaan (T-4 302) because of covid 19 situation;
The sales team and godrej management want to forfeit and profiteer from this situation. Don't buy godrej properties

I had booked a 2bhk at prelaunch phase and then got allotment in march 2015. The agreement happened and it clearly stated a timframe of 60 months including 12 months extra. Gpl has defaulted in the delivery of my apartment. I am struggling to get refund from them as rhey failed to deliver the apartment as per the agreement. 2 months back and forth they are terrible in their response.

Dear sir
V r in receipt of mail from godrej ahmedabad office to pay maintenance charges for period of apr 20 to mar 21. While we have no clarity on consumption of old payment collection of rs. 2, 55, 750. Before we make payment we need clarification on this.

I booked an apartment in january and paid rs. 194, 146.94 to godrej properties. I was told that the amount was refundable if i wanted to cancel at any time till the registration was done. There has been no agreement or sale deed registered. Given the changed circumstances after the covid pandemic, i want to cancel my booking, but the relationship manager said that i had to forfeit the entire amount if i wanted to cancel. Please advise.

Dear godrej team,

I am nishant vaishnav from d-404 carmel in godrej garden city in ahmedabad. I got my possession letter on 16th april, 2018.

As far as the same amount payable concerned, i have paid godrej amount (Total - rs. 2, 18, 876), please share me proper bifurcation & clarification on the charges of maintenance deposit, township maintenance charges, society maintenance charges & society formation charges taken by godrej.

Hope you are clear on this & i shall get the details at the earliest.

Regards
Nishant vaishnav

Godrej has cheated me with on the name of maintainance. My possession date was feb 2019 and when i have asked them for the bifurcation they never responded my mail and when i called them on customer care number they replied me my maintenance is started from the bu permission i. E. 2017, how this is possible? If i am being the owner from feb 2019 then why it's being calculated from 2017? Previously godrej was the owner so obviously builder itself has to bear that why it's me? Please take this issue into consideration and do the needful. Thanks.