| Address: | Mumbai City, Maharashtra, 410208 | | Website: | godrej |
This is with reference to my complaint no. (B[protected]) logged with godrej smartcare service team on[protected] and my issue still remains un-resolved.
I had given so many reminders to 'custumer care' but got no response and the local service team is playing with the issue.
I want to describe my issue instances wise.
1. I had brought a godrej split ac on[protected]. A big mistake...
2. The installation of the same took a long period of 15 days.
3. After installation the water leakage problem occurred till date unsolved even after number of calls to the customer care every time got the same reply we are taking it on top priority please wait our technician will visit but even they don't when the technician will visit.
4. Purchased the ac but not able to use it.
Why the hell do you make such products
Hopeless service
Please resolve or take your product back as it is unused and none of my use.
At least i expect an answer whether the complaint will be resolved or should i go next step forward. Was this information helpful? | 
We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest.
Regards,
Godrej Appliances Team.
will surely look to it that nor I nor any of the members in my family and group should purchase godrej products hence forth.
please take your product back
0 out of 10 for your service.
it does not seems like you as a company can solve my problem or you are interested in solving customers complaints
We understand that your concern has been addressed. Do let us know if you need any further assistance.
Regards,
Godrej Appliances Team.