Gofirst — Non refund of tkt money for flight canceled

I had booked 4 tickets to fly on 12th August 2023 from Pune to Delhi vide PNR no EDLHHK . The booking was done 01 May 2023 through Ease my trip. Since your flights have been cancelled I have been writing to Ease my trip demanding the refund. They give a standard reply saying Gofirst has not processed the refund and they will refund only after receiving from your end. This seems to me very unreasonable and fishy because even after 7 months they say no action from GOFIRST. Please advise me the correct position as I will be taking legal action against whichever party is responsible to recover my dues of Rs 13, 772/= along with compensation for delay, , harassment and mental agony . Hope better sense will prevail and you will not force me to take an action which will leave a bitter taste. Thanks. Sushil Jhanjee (Mob :[protected])
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Yes, even my refunds are pending despite various reminders

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