[Resolved]  Gojavas Courier — Item not delivered for a long time

My item was given by snapdeal to gojavas on 8 sep 2016 as per snapdeal records. The gojavas docket no. Is. Unisnpp6213661. But still i've not got the item and nobody contacted me too. When i try customer care no.[protected] given in ur website, it says 'number does not exist'. Claiming urself a reputed company, how can u fool customers by providing a wrong customer care no., which very essential. And u never provide any local branch phone numbers, as i[censored]r staff are the busiest people in the entire world and they should not be disturbed by receiving phone calls!!!