Goli Vada Pav — behaviour of salesman

Address:

Chitradurga, Karnataka, 577501

We placed an order for sizzling chocolate brownie but brownie was burnt so we asked him to replace but his response was not good he don't even know how to deal with customers when we asked him to replace it he started arguing that i sell ten brownies a day but no one complaints about it and he said you are the first one to complaint about it so we request you to teach him how to deal with customers.