[Resolved] Gonoise — Non receipt of Charger dock type 4

SunilSherekar

from Surat, Gujarat

Jul 25, 2023

Address:	Gurugram, Haryana
Website:	GoNoise.com

Dear Sir, Madam
I ordered for Magnetic charging dock type 4, as I lost my original one and after registering complaint on site I received it's reply with a link to make payment hence I made a payment of Rs. 399/- online to Nexxbase Marketing P Ltd. via transaction ID T2307221603201229739336, on 22 July 2023 at 04.03 pm. But, till date I haven't got any tracking ID or any details about despatch of my charger cable. The payment was in response of my complaint ticket no. 1580686. I request you to please resolve this issue at your end at earliest. Even there is no provision to talk to your executive through your customer care number (IVR) and the other number ([protected]) is out of service. Waiting eagerly for your response to resolve the issue. Attached herewith screen shot of the payment done by me for your reference.
Regards,
Sunil Sherekar,
Surat

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Aug 1, 2023

Complaint marked as Resolved

Today I received the magnetic charging dock type 4 for my ColorFit ultra 2 smart watch. It is in good condition and working satisfactory. Thanks consumer complaints.in and Noise customer care. Now the issue is resolved.

Gonoise.com customer support has been notified about the posted complaint.

Aug 01, 2023

Updated by SunilSherekar Today I received the magnetic charging dock type 4 for my ColorFit ultra 2 smart watch. It is in good condition and working satisfactory. Thanks consumer complaints.in and Noise customer care. Now the issue is resolved.