Gonoise.com Complaints & Reviews

I tried to register complaint through noise portal but set details of watch after login account through registered number and when fill and attach all proofs the button is not working for process complaint they have set for raised complaint although purchase this watch 2 months ago from Flipkart I have invoice and it under warranty however their reply was clear cache your date and make sure you network is correct I have sent them video proof...

Charging issues with the watch....

Name : Atish
Mobile No : [protected]
Date Of Purchase : 21 July 2023
Order ID : 3301202
Date of delivery : 24 July 2023
Invoice No: NH/23-24/381259
Date of Incident : 24 July 2023
Noise Ticket ID : 1880873
Description : As soon as Watch switched on I found manufacturing issue. The display content get cropped from left as shown in images ( Marked in RED). From Right it is perfectly fine...

From my registered account, tried placing an order for Noise Icon Buzz on 07/24. At first, tried payment via Credit Card, the amount got debited but order was not placed nor payment cancelled. Hence tried making payment again via UPI, CRED, the payment was a success "credited Noise" but the order wasn't placed neither got a refund on both Credit Card and UPI.

UPI TRX ID[protected] & GDJ7XGKLD271EYP
The payment happened...

I have placed an order of Smart watch with GoNoise order no. is 2193377. But the product i have received is totally different from the product that i have ordered. I requested many times for replacement but they have not given any responce....

I bought Noise Flair neckband. Neckband power on problem with me....

I want to cancel my order that i have placed as the delivery address selected does not have my presence. I tried calling the customer care, they dont let me talk to the executive, nor are the emails being replied. I also ordered it on EMI but the full amount has been deducted at one go. I wont ever recommend Noise products to anybody. Resolve my issue asap or else I am going to lodge a Complaint in consumer affairs. my order id is 679480...

Just within a week of buying go noise shots x3 earbuds, one of the earbud stopped working and it's over a month since i applied for return of the product but they are not responding. The return policy of the seller provides return of product within 10 days and warranty upto 1 month but i have applied for return within the given product and till the present date the retuning status shows "process pending"....

I bought GoNoise airclips when they were launched in Feb 2025. I received the airclips by March 9 by order number 5288684 and within two weeks o[censored]sage, an otherwise excellent product, started having problems with sound output. I raised tickets two times and complained via twitter and also reached their tele customer care. Every time the calls/mails have been dodged, or automated reply is sent after which the calls are cut and tickets closed. I am trying my best to be a good customer but the company is forcing me to take the complaint to other platforms with its attitude or not honouring its warranty.
This cost me Rs 3000 and that's just so unfair and terrible. This is daylight robbery and loot.

I purchased a Noise Pure Pods Truly Wireless Bluetooth Earbuds from the Noise website on March 4, 2025, via EMI through Snapmint. I received the product at my home address on March 6, 2025.

However, upon opening the package, I discovered that one item was missing from the box. Specifically:

The neckband was missing from the package.
The charging case does not open/close properly, indicating a defect.
The product appears used rather than new.
Actions Taken:
I immediately reached out to Noise customer care regarding the defective product, requesting a replacement. However, Noise has refused to replace the item, which is a violation of consumer protection laws.

Additionally, despite my repeated follow-ups, I have not received a proper resolution. Instead, Noise has falsely accused me of providing incorrect information without conducting a proper investigation. During my last conversation with customer care, I was informed that no action would be taken on my complaint and that it had been closed without resolution.

This unprofessional and unacceptable behavior has caused significant inconvenience. I request an immediate resolution and a replacement for the defective product. Kindly escalate this matter and provide a response at the earliest.

I request Noise to either replace the product with a brand-new unit or issue a full refund as per consumer rights. If Noise continues to ignore my complaint, I will escalate this further legally.

I placed an order for Noise Airwave Max 4 wireless headphones on gonoise.com for INR 1449 (paid via UPI). After payment, they did not send any order confirmation - no order ID, no invoice, nothing.

Please resolve this issue and send me my order ID or initiate a refund.

My name is Azaz Shaikh I Order #4714658 I got Noise Max 4 on 27th Aug 2024 almost 6 months of chasing the Noise company for a refund as the product 3rd-time send was used, and he product courier person is not ready to take the product 100 times I called customer care take complaint after informing them for NON-QC but still courier person get OTP and not ready to take the product back and not refunding my amount pathetic service

Invoice no: gbs/md1/186

Kindly accept my complaint and doo needful.
INVOICE NO: GBS/MD1/186

I have prebooked the earbuds on 26th Feb monday. they said its 899, prebook with 100 rupees and get extra 100 rupees with promocode which they will send in whatsapp after launch on 27th feb 12pm. so it should cost 699 when we buy. now not received any discount code nor any update. please help.

I was ordered noise watch and my account debited by Rs 1974 but Order has not initiated yet .
please do something

I ordered a watch (Noise ColorFit Pulse Grand Smartwatch - Jet Black) from the GoNoise official website with Order No: 3638112 and Order Date: October 03, 2023. I was shocked when I received a damaged product in the strap belt.
Same date i.e., 3rd Oct. 2023 I raised the complaint Ticket No. 2187270. On 19th Oct. 2023, I received a WhatsApp message from Noise as mentioned below,
Greetings from Noise!
We have successfully received your product ColorFit Pulse Grand Jet Black at our warehouse against the Ticket ID 2187270. The product however is out of stock, hence we would like to offer you an alternate product Noise ColorFit Grande Smartwatch - Jet Black.
Kindly click on the 'visit link' option to give your confirmation, post your confirmation alternate product will be dispatched within 24-48 hours..
When I visited Gonoise's official website my ordered product ColorFit Pulse Grand Jet Black is still available for selling to customers, they said it was out of stock. Then I checked with the proposed alternate product Noise ColorFit Grande Smartwatch - Jet Black it seems it is the outdated product they are offering to me and there is no specification mentioned on the website as well.
I wrote an email to them and refused to alternate this product.
Request to Noise company kindly provide me below alternate product “Force Rugged smartwatch – jet black. If you are unable to provide then simply refund my amount as on urgent basis.

I have purchased earbuds of Noise VS 102 neo Ice blue from Noise official website gonoise.com on 8th September 2023, and it was received in physically damaged condition so, I have raised complaint and they have arrange reverse pickup for replacement but after a month on 5th October, 2023 I have received a same damaged earbuds in replacement from noise.
Now they are not responding my emails or calls. and asking me to raise new complaint again.

Sir
This is to complaint you that I was gifted Noise smart watch by my brother via Flipkart which is not switching on the very first day even after charging it for more than 2 hrs
Your display is not working. Infact the noise smart watch is not switching on.
Flipkart have asked to contact the seller that's why I have shooted this mail to you.
Flipkart delivery agent jst opened the box n showed me the watch, she didn't switch on the watch that's where I got trapped and I took defective watch whose display is only not started.
Requesting you to kindly arrange a pickup and to give me a fresh watch in working condition work
Hoping that you will do the needful.
I have attached the bill and voice recording for your reference.
Thanks & Regards
Anita
[protected]
Adin
[protected]

I purchased a VS104 Max from this merchant on 4th August 2023. I placed a service request that I am facing lots of issues related to connectivity, led indicator, battery etc within 15 days of order with 1990859 number of ticket.
They said they'll repair.

However after repair and delivery of the product same issues still persists and even more connectivity issues were faced by me with repaired product including some scratches too and without any resolution of any previous issue the closed the ticket.

Further I again complained about the same with ticket 2063730 which is still ongoing. They are not providing me any updated properly, it's been already a week and they are still into testing phase for repairing while it was agreed on simple terms that a replacement will be provided this time irrespective of the issue.

Considering that the repair is not successful last time too and even more issues were highlighted they are not even agreeing on any issues, they are of the opinion that the product is fit for use while i face highly serious issues with it on daily usage.

Today received a email that they are still repairing the same and dispatching and not replacing with a new product.
It was agreed before even pickup for repair that only replacement will be provided as its the 2nd time with more issues being reported by customer and today on call they simply denied any such statement and started fighting with me in very bad tone.

Its been like 40 days since purchase and not more than 15 days i have used it, rest it was with them only. Do t understand what are the doing and how are they testing that they found no issues with the product.

This is highly fraudulent act by them and worst quality of service. I advice the company to either provide a new fresh replacement which has no issues in usage and a 100% guarantee on it along with fresh warranty and provide compensation for the issue faced or refund my whole amount and provide compensation for the issue faced due to their worst products.