Gonoise.com Complaints & Reviews

Smartwatch not working after 1month i registered a online complaint 2 times because there is no service centre in Bangalore.
2 times my complaint closed without intimation or without call.

First I registered a complaint for strap broken ( complaint no. 1534884 Dated -6/4/23). After attending this complaint strap change but they sent me defective product that is not on & working.

I registered a new complaint on dated 17/4/23- no. 1561449.
Related to this I explain properly to technical support team and sent Video also about issue.
Then they arrange to pick up this product, but they given me unrelivable...

I have ordered noisefit evolve 3 vintage brown on 28th march, received parcel on 30th night.. Next day opened parcel pack and saw intact product packet of vintage brown. Next day when i opened product packet to charge the watch, to my shock it was a black watch. Its cheating. They sent packet of brown and inside different watch. Since that day till today i am contacting their customer care and they are harrasing by asking for pics videos and what not. Always after sending every thing they mail saying sent to concerned department. When mistake is on their part, why harrasing me . I have paid gonoise and i must get the product for which i have made payment. They are not replacing it.

There was very small piece gap in the strap, which is manufacturing defect, incase if we pull the strap while removing from rish, strap itself will get on hand. When i noticed this i have raised ticket and Jan[protected] i received email saying that generated a compliance:1372836 and there is multiple Dehlivery AWD,[protected],[protected],[protected], they all are claiming that they called and unable to reach xyz reason; even between...

Ticket number . 1341770
The Gonoise Team called to inform us that you had damaged the product and that it would not be replaced or repaired for free.
How can we damage the smartwatch belt strap connector?
We have never encountered such a problem in another smart watch manufacturer.

and srongly belive that Quality of product was not up to mark.

The quality of Gonoise smart watches should be reviewed by the BIS (National Standard Body of India).

I need my hard money back or repair smart watch of free of cost.

I ordered a Noise Colorfit Caliber Smartwatch from Flifkart on June 13, 2022, GSTIN: 19AAICA4872D1ZL.
I had only used this watch a few times since receiving it, and in the month of December 2022, I discovered that the Smartwatch belt strap connector was damaged because one side of the belt was not connected.
How is it possible for a smartwatch case to be damaged after only six months?
Noise is a low-quality product.
I have been compliant about this issue with Noise and received a reply with ticket number 1341770 stating that hardware repair costs Rs. 1199.
The cost of the product was 1999/-.
I will not paid any cost, its should be free of cost repair,
as a product quality issue by The Noise Company.

I ordered Noisefit Core 2 Buzz(Order Id: #2397006) on 18th Nov 2022. The first time I got damaged with some scratches on the glass. so I have complained(ticket ID is 1268855) on the noise website with a damaged glass screenshot. But no one is checking which is the problem or damage in Watch.

They just return the same damaged glass watch with more damage on the dial side view. And return without charging cable with a broken...

Hi my name is Rahees Maliyekkal, I've ordered a product called Buds V402 on the date January 2nd, 2023 at the time 18:01 using my debit card. After I ordered the product I got the mail saying that my money is debited from my account, but when I went to MY ACCOUNT in the homepage of your official website of NOISE, and clicked on MY ORDERS but it is not showing there. I'd like to get a refund or give me my order confirmation. I'd opt for a refund because you guys have a really bad customer service. This is the 2nd or 3rd mail I'm writing to you guys, and I haven't got any reply or response from you guys and I'm really disappointed. I have the proof of my transaction details, transaction IDs etc. . I'm attaching the transaction details here.

I'm unable to Use the Noise Fit app
Kindly resolve the issue asap

Noise smart watch display not working. Shreya Kadam
Contact:- [protected] / [protected]

Sir I purchased my Colorfit noise watch in 2020 That was working good with noisefit x app but now that is not getting connect with new noise fitness and health app please solve this issue earliest

I purchased Noise two headphones on Noise official site on 9th November.
But received on 20th November. After opening the package there is no seal on the product. Full dust/strains & broken box & No Charging Cable, No User Manual, No Warranty Card, & NOAUX-In Cable in box.

Order I'd:2368349
Order bill no/shipping no:[protected]
Shipping by: E com Express
Box Mfg: July 2022.

My product has returned for service and reach the service center for more than a week yet it's still there no update over anything

I have placed an order of Smart watch with GoNoise order no. is 2193377. But the product i have received is totally different from the product that i have ordered. I requested many times for replacement but they have not given any responce....

I have purchased noice Calliber smartwatch from Flipkart also purchased extended warranty for 1 year. Watch is only 3 months old and its hook jack of wearing belt damaged hence 1 side belt can't stick over watch.
When I made online complaint employee asked me to pay rs.999 as a service charges. New watch price is rs.1199. please help me...

I was ordering a watch from your website whose model is Noise Smartwatch ( Noise Colorfit Ultra 2 Buzz), and I paid the Money successfully on 2nd September 2022 at 5:30 PM through my google pay whose transaction id is[protected], money has been deducted from my account But I did not get any order id through your website and neither any order is added in my account from your side in my account. Nor I have received any message in which order is placed i.e. My order is not completed even after deducting the payment. You are requested please refund my payment to my account, following are my bank account details.
Bank Name : IDBI BANK
A/C No : [protected]
IFSC Code : IBKL0000458
Branch Name : MG Road, Nasik

Sit i ordered smart watch of company name noise icon buzz bluetooth calling with Ass. On date 3.9.2022 and received on 4.9.2022. Having invoice no. [protected].
Problem is this its display is out side from it's position after few days of receiving date. And from that day i am trying to complain but unable to complain because of your server issue.plz solve my issue.
Name Vikas Sisodiya
Mob. [protected]

Dear All,

My order no- 2144370 has been cancelled on 06.09.2022. and i have been confirmed from NOISE that my paid amount Rs.999/- have been refunded within 7 to 10 days.

But after 32 days yet my refund amount RS.999/- not have been refunded from NOISE.

I have already communicate to the helpline number- +[protected] for 10 times since 19.02.2022; different different executive just miscommunited to me that your amount will be credited to your account within next 2 days repeatedly same false commitment given.all 3 executives.

Please do the needful ASAP and refund back my amount Rs.999/-.

Resister Contact number-+91 [protected]
Register email id= [protected]@gmail.com

Regards
Debanjan Ghosh

Hi Team, I am trying to reach out to Noise ColorFit Pulse Smartwatch for technical support as the product delivered is faulty.

I have two tickets that were opened for this issue, team has closed both the rickets by just giving me a link to the FAQ document.

I am educated & aware of reading the FAQs before submitting a ticket.

Please need help on this issue.

I need a replacement of the product or a technician to fix the issue.

Two tickets that were opened in the last two days are
Ticket #1107761
Ticket # #1107737

My product order details are as follows :

Product order number: 2203114
Product name : Noise ColorFit Pulse Smartwatch

Appreciate someone to raise this issue.

Kind Regards,
Vijetha

The product is damage i want refund