Goodyear Tyre — Tyres lose their shape

I'm very happy for sending me message from your custom care phone no.Very surprising, i registered th complaint on 27th Oct & company send me the message on 10 th Nov informing inspection of tyres on the same day without mentioning any stipulated timing may be company is taking me for granted &thinking I will be waiting for the whole day at Dealers shop Ashoka Wheels Nasik Road hoping your technical man who is so arrogant &mannerless, he didn't even knew how to talk to ur esteemed (?, that is what I suppose every Good Year customer is for the Company)Let me explain you the whole thing what happened with me to you, on August 2018 i purchased 2 Good Year tyres & on Oct 2020 when I inspected it found while driving the vehicle was running on one side totally imbalanced due to bent Good Year tyres.During Covid 19 in Lock down i couldn't use the car for almost 8 months.The total running of the after purchasing 2 brand new Good Year tyres was hardly 18000 km, when ur technical assistant Mr Saurabh inspected the tyres straight way jump to the conclusion there is no manufacturing detect &the purchaser is sole responsible for the damage of tyre rejecting on the ground of total replacement warranty can be availed &granted within the 2 years from the date of mfg & ignoring the fact that this vehicle is not used during lockdown period & th only fault of mine is I didn't complained within warranty period which is next to impossible because the dealers shop was closed during this period.Im surprised how you can send me such message of inspection of tyres when u had already rejected my request&insulting me through your technical support Mr Saurabh, u made me fool once so don't try to make me fool again because you might be knowing u can make people fool sometimes but not eveytime.