Google Adwords — adwords customer care executives are non technical guys

Address:	Gurgaon, Haryana
Website:	adwords.google.com

I am running my ad-words account for about 4 years continually. Whenever i have asked any question regarding my ad-words running ads issue, the ad-words executives have never satisfied me with their reply for any issue. They only diddle their customers. If the customer is technical they try to roam him, when they understood customer is technical they can not roam him longer, then they put him on hold for long time and after returning 20 to 30 mins they cut the calls, saying hello - hello and showing as they are not getting voice of customer. This is the way of ad-words customers executives to handle their ad-words customers.