[Resolved] Google India / Tez — amount debited from my account but not credited to merchant account - gpay | |||
I had done transaction via Gpay on 22nd Dec, 2018. The amount is debited from my account but not credited to Merchant account. I have been contacting Merchant, Axis bank (my bank) and Google Pay since then, yet received no resolution on the same. Tha Gpay app shows payment confirmed. Gpay has provided me false information and also customer care service is not supporting me for the same. They have registered the complaint but not provided me any update after that. Axis bank is also not responding saying this is UPI third party concern. The amount was 5000. Transaction id[protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Google India / Tez customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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+91 80 6721 8000
No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
My upi transaction id is[protected]
I initiated a transaction of 5000 but it's on underprocessing till date .Amount is been debited from my account but recevier end not credited.