Google India / Tez — amount debited from my bank account but not credited to merchant account

Transaction amount 928 rs/- done throw google pay upi platform upi transaction id[protected] and transaction date[protected]. Transaction status is successful but vishal megamart claim they didn’t received amount. Amount debited my bank account but cash not received at merchant. I have complained about this to state bank of india and npci and mailed to [protected]@sbicard.com. But no action was taken. Please look into this and do the needful.

From: manjeet
Email: [protected]@gmail.com