[Resolved]  Google India / Tez — amount deducted from my bank account but not received by recipient bank

Address:

421201

Hello my name sandesh sarkale today I tried to transfer money from my bank account to my friend bank account using Google Tez application. I was transferring 500/- from my account(Goggle Tez app) to his bank account using his bank details (account number & Ifsc code ).

After transaction it showed amount deducted from my account also it showed that it was received by recipient but when j ask my friend for confirmation he said he didn't received any amount also he checked after 2 3 hours but he didn't received that amount.again i tried to call google tez customer care but after trying for 2 3 times waiting for 10 min my call not received by any single person

Now what should I do ? Who will give my 500/- plz resolve this issue as early as possible

Transaction details

Google Transaction ID: CICAgKCCv8bFIg
UPI Transaction ID:[protected]

I also attached photo