Google India / Tez — amount has been debited but payment not yet processed.

I have made recharge to my vodafone prepaid sim of which amount has been debited, but recharge has not been processed. The transaction in gpay app is showing as failed transaction as result cannot make complaint through the app itself. Kindly process the transaction or else refund the amount. This incident took place on 27th of dec. 2019 however it is showing as 28th of dec. 2019 in bank statement.
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I lost money nearly 1000rupees on the name of proxima beta. How should I get my money back.
Initially 1 rupee was deducted and then i lost 420 rupess and then continously I lost 79rupess for 6 times .please help me to get this money back.else tell me about this to get this money back

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